Customer Support Pro: Day-1 HMO, Upskilling & Bonuses

Accenture; Metro Manila; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

HMO coverage from day 1

Bonuses and incentives

Training and certifications

Paid sick and vacation leaves

Job summary

Accenture is seeking a Customer Service Representative to deliver high-quality support on-site in Cubao and Mandaluyong. You will handle customer inquiries in line with SLAs and strive for quick, effective resolutions while maintaining professional communication.

Ideal candidates have at least 1 year in a BPO environment, excellent communication skills, and flexibility to work shifts including holidays. Open to college graduates or those who completed part of their studies.

Qualifications

• Open to college graduates or those who completed at least 1 year of college.
• At least 1 year of BPO work experience.
• Willing to work full-time onsite in Cubao and Mandaluyong (Boni).
• Strong communication skills.
• Able to work shifting schedules and holidays.

Responsibilities

• Provide customer service support per scope and SLAs, ensuring call quality.
• Resolve customer issues promptly and professionally.

Skills

Communication skills

Customer Service

BPO experience

Education

College education

Job description

Accenture is seeking a Customer Service Representative to deliver high-quality support on-site in Cubao and Mandaluyong. You will handle customer inquiries in line with SLAs and strive for quick, effective resolutions while maintaining professional communication.

Ideal candidates have at least 1 year in a BPO environment, excellent communication skills, and flexibility to work shifts including holidays. Open to college graduates or those who completed part of their studies.