A booking salesman's duties revolve around securing sales by taking orders, collecting payments, and maintaining customer relationships, while also adhering to company procedures and meeting sales targets.
Core Responsibilities
Order Booking
- Taking and processing customer orders accurately and efficiently.
- Ensuring all necessary details are captured for each order.
Collections
- Collecting payments from customers, adhering to company policies and procedures.
- Managing outstanding invoices and following up on overdue payments.
Customer Relationship Management
- Building and maintaining strong relationships with existing customers.
- Identifying and pursuing new customer opportunities.
- Responding to customer inquiries and addressing their concerns promptly.
Sales Performance
- Achieving and exceeding individual and team sales targets.
- Identifying and implementing strategies to increase sales.
- Reporting: preparing and submitting accurate sales reports, such as call sheets and daily sales reports.
- Tracking sales performance and identifying areas for improvement.
- Disseminating information about company products, promotions, and price changes to customers.
- Applying basic call procedures and following company guidelines.
- Attending sales meetings and training sessions.
- Handling customer complaints and resolving issues.
- Maintaining accurate records of bookings, payments, and transactions.
Education
- College level or vocational course
Experience
Language
License/Certification
- Drivers License (Res A, A1)
Work Location