Airline CSR: Non-Voice Chat Specialist | Growth & Perks

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Health insurance with 2 free dependents

Monthly commissions

Flexible shifts

Incentives and signing bonuses

Free coffee and biscuits

Job summary

A leading customer service provider in Metro Manila seeks a Customer Service Representative for on-site roles. The position requires a high school diploma and emphasizes communication and problem-solving skills. Training is provided for candidates without previous experience. The job offers a competitive salary up to 25K, along with monthly commissions and various performance incentives. Join a dynamic team that values growth and offers flexible shifts and additional benefits like health insurance and retirement plans.

Qualifications

• High school diploma or equivalent required; customer facing work experience is a plus.
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.

Responsibilities

• Handle customer inquiries, provide solutions, and resolve issues across various channels.
• Maintain high standards of customer service and satisfaction.
• Document interactions and transactions accurately.

Skills

Strong communication

Interpersonal skills

Problem solving

Attention to detail

Adaptability

Education

High school diploma or equivalent

Job description

A leading customer service provider in Metro Manila seeks a Customer Service Representative for on-site roles. The position requires a high school diploma and emphasizes communication and problem-solving skills. Training is provided for candidates without previous experience. The job offers a competitive salary up to 25K, along with monthly commissions and various performance incentives. Join a dynamic team that values growth and offers flexible shifts and additional benefits like health insurance and retirement plans.