Billing Support

Origo BPO Pty; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Origo BPO Pty is seeking a Billing Support professional responsible for generating invoices from completed service events and creating new service events upon customer request. The role emphasizes accuracy and professional communication, with duties including emailing invoices, handling past due statements, and updating client files.

Candidates should have at least 1 year in billing, a college accounting background, and strong MS Office skills to ensure precise data handling and timely

Qualifications

• At least 1 year of College/preferably accounting related course.
• Data Entry and background in reading invoices.
• 1+ years' experience in Billing.
• Excellent English proficiency.

Responsibilities

• Generate invoices from completed service events.
• Create new service events on customer request.
• Email invoices to customers.
• Process and close job tickets (invoicing).
• Apply credit memos for customers.
• Communicate with customers regarding Past Due statements.
• Update client files with payments or credits.
• Resolve invoice/payment discrepancies.
• Audit COD, Final Review Queue.
• Capex Purchase orders and invoices.

Skills

Billing

Data entry

Invoicing

Attention to detail

MS Office

Time management

English proficiency

Customer communication

Education

College coursework in accounting

Tools

MS Office Suite

Job description

The primary role of the Billing Support is to generate invoices from completed service events and create new service events upon customer request. A professional and friendly image is to be conveyed always. Excellent administration service is to be applied with each task.

KEY RESPONSIBILITIES

• Manage and apply credit memos for customers.
• Processing and closing job tickets (i.e., invoicing).
• Complete all invoicing for jobs completed the prior day.
• Email invoices to customers.
• Communicate with customers regarding monthly Past Due statements.
• Facilitate billing transactions and ensure the client files are updated with payments or credits (i.e., collecting COE payments, entering checks/credit card payments/ACH payments).
• Handle billing inquiries from customers.
• Review account records to discover and raise any outstanding debts or other inconsistencies in customer accounts.
• Communicate with customers regarding any invoice/payment discrepancies.
• Send all XOIs to customers.
• Audit Cod, Final Review Queue.
• Capex Purchase orders and invoices.

SKILLS AND QUALIFICATIONS

Educational background required / desired:

• At least 1 year of College/preferably accounting related course.

Work experience required / desired:

• Data Entry and background in reading invoices/preferably accounting related role.

Years of experience required / desired:

• 1+ years' experience in Billing.

Communications skills (English Proficiency) required / desired:

• Excellent (at least 8/10)*
• Excellent (at least 8/10)*

Other qualifications:

• Exceptional accuracy and attention to detail
• Excellent mathematical aptitude
• Proficient in MS Office Suite
• Ability to multi-task and prioritize with organizational and time management skills