Billing Specialist

Global Administrators Inc.; Metro Manila; Hybrid; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Fixed weekends off

HMO within first month of employment

Insurance coverage upon regularization

Paid time off even during probationary

Fun onsite and virtual activities

Open door policy with avenues to gain/

Highly performance-driven work by

Various learning and personal/professs

Job summary

Global Administrators Inc. seeks a detail‑oriented Benefits & Invoicing Associate for a hybrid role in the Philippines. You will prepare carrier invoices, compile eligibility rosters, and send statements to clients, ensuring accuracy and timely delivery per procedures.

Ideal candidates have 1–2 years in US healthcare invoicing or related fields, strong MS Excel (intermediate), and a proactive approach. Fresh graduates may be considered for growth opportunities within the team.

Qualifications

• Bachelor's degree in Finance/Accounting/Management/BS Math/Economics/Statics.
• 1-2 years of experience in the US Healthcare industry or equivalent with invoicing, discrepancy reconciliation, insurance and employee benefits.
• Proven comfort level with learning and working with various computer applications, specifically MS Excel (intermediate).
• Fresh graduates may be considered!

Responsibilities

• Preparing carrier invoices for clients who self-insure their benefit plans, and providing eligibility roster and backup support in PDF format or the format requested by the client
• Reviewing carrier invoices for every assigned client to ensure correct reflection of prior month's premium payment
• Analyzing each carrier billing's information per process workflow and communicating discrepancies or data issues to the client/counterpart for clarification or identification of what action to take
• Performing daily and timely resolution of all client inquiries/Freshdesk tickets/Responding to emails of counterparts
• Following up on billing rule issues with the client
• Identifying discrepancies and performing line-by-line reconciliations based on client requirements and schedule.
• Work with carriers and counterparts to attempt to correct a discrepancy identified
• Monitoring of corrections the following billing month after corrective notice was sent to carrier/enrollment system contacts.
• Providing escalation report to client for persistent discrepancies that are unresolved despite corrections sent prior billing month.

Skills

MS Excel (intermediate)

Education

Bachelor's degree in Finance/Accounting/Management/BS Math/Economics/Statics

Job description

What are some of the perks once you become part of this awesome team?

• Fixed weekends off

• HMO within first month of employment

• Insurance coverage upon regularization

• Paid time off even during probationary period

• Fun onsite and virtual activities/events

• Open door policy with avenues to gather employee feedback

• Highly performance-driven work environment, encouraging promotions from within

• Various learning and personal/professional growth and development opportunities

We are offering a hybrid work arrangement! The company will also be providing the PC and equipment needed. Although during your first month (or until the HLM approves of the transition), you will be reporting on-site to complete company and/or client-required trainings. With this, the following requirements will be required prior the on-boarding:

• Minimum of 25mbps internet speed (actual bandwidth via speed test) *higher than 25mbps would be required if there will be other people in the household who would be either working from home or heavily using the internet during your shift

• Dedicated space or room with good ventilation for the PC set-up.

• Table that can fit two 24\" monitors and a chair, ideally positioned close to the outlet and internet modem

• Work from home location is within NCR.

General Objective:

Responsible for retrieving, preparing benefits administration reports, carrier invoices, creating monthly consolidated statements for clients and sending emails to carrier and HR system contacts to attempt to correct a discrepancy following client-specific and standard procedures, ensuring 100% accuracy, and meeting established timelines.

What are some of the responsibilities?

• Preparing carrier invoices for clients who self-insure their benefit plans, and providing eligibility roster and backup support in PDF format or the format requested by the client

• Reviewing carrier invoices for every assigned client to ensure correct reflection of prior month's premium payment

• Analyzing each carrier billing's information per process workflow and communicating discrepancies or data issues to the client/counterpart for clarification or identification of what action to take

• Performing daily and timely resolution of all client inquiries/Freshdesk tickets/Responding to emails of counterparts

• Following up on billing rule issues with the client

• Identifying discrepancies and performing line-by-line reconciliations based on client requirements and schedule.

• Work with carriers and counterparts to attempt to correct a discrepancy identified

• Monitoring of corrections the following billing month after corrective notice was sent to carrier/enrollment system contacts.

• Providing escalation report to client for persistent discrepancies that are unresolved despite corrections sent prior billing month.

What are the ideal requirements?

• Bachelor's degree Finance/Accounting/Management/BS Math/Economics/Statics

• 1-2 years of experience in the US Healthcare industry or equivalent work experience with invoicing, discrepancy reconciliation, insurance and employee benefits

• Proven comfort level with learning and working with various computer applications, specifically MS Excel (intermediate level)

• Fresh graduates may be considered!