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Global Administrators Inc. is hiring a detail‑oriented enrollment specialist to streamline carrier data exchanges and improve configuration timelines. The hybrid setup includes on‑site trainings during the initial period to ensure smooth onboarding.
Ideal candidates have 2+ years in healthcare/EDI, proficiency in EDI/API technologies, strong Excel skills, and the ability to handle high data volumes. Shift runs from 5:00pm to 2:00am, Philippines NCR region.
We are offering a hybrid work arrangement! The company will also be providing the PC and equipment needed. Although during your first month (or until the HLM approves of the transition), you will be reporting on-site to complete company and/or client-required trainings. With this, the following requirements will be required prior the on-boarding:
Responsible for addressing challenges by leveraging established carrier connections to reduce setup timelines and eliminates the burdens associated with file configuration, testing, and error handling, ensuring efficient and accurate data exchange.
Actively manages enrollment configuration tasks, ensuring accurate and timely completion of all assigned tasks
Regularly follow-up and communicate with carriers and platforms to ensure timely delivery of customer groups
Delivers quality work within defined service levels that will exceed the customer expectations
Leverage metrics to monitor and adjust performance to ensure you are working at an optimal level
Meets with carriers and manage relationships, owning issue resolution to drive timely build and maintenance of integrations
Quickly addresses system generated errors which relate to configurations under your purview
Communicates technical concepts in a clear and concise manner, which will ensure carriers and platforms understand requirements and can deliver responses quickly
Being an active member of a high performing team that is focusing on delivering solutions to our customers
Knowledge of insurance industry standards and regulations concerning data connections (e.g., HIPAA, 834, LDEx)
Ability to perform root cause analysis and deliver accurate resolution in a timely manner