Billing Specialist

HireBooth; Manila; Vor Ort; PHP 279.000 - 469.000; Vollzeit

Zusammenfassung

HireBooth in Manila, Philippines seeks a Call Flow Specialist 1 to improve billing efficiency by managing and submitting invoices. The role centers on processing AFQs, submitting invoices via TPS and other channels, and ensuring accuracy by reviewing prior day calls.

The ideal candidate has 3+ years billing experience, strong data entry and communication skills, and can work independently to meet tight deadlines.

Qualifikationen

• Minimum of 3 years of experience in billing.
• Good computer proficiency.
• High school diploma or GED required.
• HVAC/R knowledge is a plus.
• Strong organizational and communication skills.

Aufgaben

• Scrub calls for billing purposes.
• Create and submit AFQs.
• Submit invoices to customers through TPS, mail, and other applicable channels.
• Review calls from previous days to ensure completion.
• Close calls in TPS.
• Manage TPS invoice rejections and approvals.
• Gather missing documentation from field personnel for billing purposes.
• Submit invoices to Account Managers for review, in accordance with SOP.
• Perform other related duties as assigned.

Kenntnisse

Organizational skills

Communication skills

Customer service

Phone skills

Data entry

Multitasking

Prioritization

Ausbildung

High school diploma or GED

Tools

TPS

Quoting/Expediting systems

Jobbeschreibung

Manila, Philippines | Posted on 11/06/2026

• Work Experience Minimum of 3 years of experience in billing
• City Manila
• State/Province National Capital Region (Manila)
• Country Philippines

Job Description

Job Summary

The Call Flow Specialist 1 is responsible for enhancing the efficiency of business processes by managing and submitting invoices for billing purposes.

Essential Functions

• Scrub calls for billing purposes.
• Create and submit AFQs.
• Submit invoices to customers through TPS, mail, and other applicable channels.
• Review calls from previous days to ensure completion.
• Close calls in TPS.
• Manage TPS invoice rejections and approvals.
• Gather missing documentation from field personnel as needed for billing purposes.
• Submit invoices to Account Managers for review, in accordance with the Customer Standard Operating Procedures (SOP).

Other Functions

• Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• One or more years of experience as a quoter or expeditor in the HVAC/R industry is a plus.
• Good computer proficiency.
• High school diploma or General Education Degree (GED).
• HVAC/R industry knowledge or experience is preferred.
• Strong organizational and communication skills.
• Good customer service and phone skills, with the flexibility to handle a wide range of activities.
• Experience in data entry for the accurate processing of invoices and payment runs.
• Self-motivated and able to work well with others.
• Flexibility and willingness to take on additional responsibilities.
• Willingness to learn and grow with the company.
• Ability to work independently, multitask, and prioritize tasks while meeting strict deadlines.