Billing Specialist

Booth and Partners; Manila; On-site; PHP 2,522,000 - 4,098,000; Full time

Job summary

Booth and Partners is seeking a Call Flow Specialist 1 in Manila to enhance billing efficiency by managing invoices, AFQs, and data entry. The role requires attention to detail and strong communication with field personnel and account managers.

Responsibilities include scrubbing calls, submitting AFQs, processing invoices via TPS and mail, reviewing prior-day activity, and resolving TPS rejections to ensure timely billing in a fast-paced environment.

Qualifications

• One or more years of experience as a quoter or expeditor in the HVAC/R industry is a plus.
• High school diploma or GED required.
• HVAC/R knowledge preferred.

Responsibilities

• Scrub calls for billing purposes.
• Create and submit AFQs.
• Submit invoices to customers through TPS, mail, and other channels.
• Review calls from prior days to ensure completion.
• Close calls in TPS.
• Manage TPS invoice rejections and approvals.
• Gather missing documentation from field personnel for billing purposes.
• Submit invoices to Account Managers for review per SOP.

Skills

Computer proficiency

Organizational skills

Communication skills

Customer service

Data entry

Team collaboration

Education

High school diploma or GED

Tools

TPS

Invoice processing software

Job description

Manila, United States | Posted on 10/12/2026

• State/Province National Capital Region (Manila)
• Country United States

Job Description

Job Summary

The Call Flow Specialist 1 is responsible for enhancing the efficiency of business processes by managing and submitting invoices for billing.

Essential Functions

Scrub calls for billing purposes.

Create and submit AFQs.

Submit invoices to customers through TPS, mail, and other applicable channels.

Review calls from prior days to ensure completion.

Close calls in TPS.

Manage TPS invoice rejections and approvals.

Gather missing documentation from field personnel as needed for billing purposes.

Submit invoices to Account Managers for review, as specified in the Customer Standard Operating Procedures (SOP).

Other Functions

Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

One or more years of experience as a quoter or expeditor in the HVAC/R industry is a plus.

Good computer proficiency.

High school diploma or General Education Degree (GED).

HVAC/R industry knowledge or experience is preferred.

Strong organizational and communication skills.

Good customer service and phone skills, with the flexibility to handle a wide range of activities.

Experience in data entry for the accurate processing of invoices and payment runs.

Self-motivated and able to work well with others.

Flexibility and willingness to take on additional responsibilities.

Willingness to learn and grow with the company.

Ability to work independently, multitask, and prioritize tasks while meeting strict deadlines.

Self-motivated and able to work well with others.