Billing Specialist

Rentokil Initial; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Rentokil Initial in Metro Manila seeks an Accounts Receivable/Billing specialist to drive DSO targets and manage receivables while maintaining strong client relations.

You will prepare billings, monitor credit limits, and respond to customer inquiries in a fast-paced environment based in Alabang, Muntinlupa. A Bachelor's degree and 1–2 years’ experience are required, with a proactive, service‑oriented mindset.

Qualifications

• Bachelor’s degree is required.
• 1–2 years of related work experience.
• Experience in the job area is preferred.
• Strong organizational and multitasking skills.
• Capable of working in a fast-paced environment.
• Self‑motivated, proactive and team oriented.
• Customer service and quality oriented mindset.
• Good communication skills with various customers.
• Willing to start immediately.
• Willing to work in Alabang, Muntinlupa.

Responsibilities

• Ensure achievement of monthly DSO budget and KPI targets.
• Manage accounts receivable balances and contact customers before balances become overdue to confirm payments.
• Identify slow-moving accounts and escalate delinquent debts for case management.
• Monitor customer credit limits.
• Assess credit worthiness of new clients.
• Monitor Field Collectors performance and productivity.
• Prepare reminder letters.
• Handle customer complaints and inquiries per SOPs and 2/24 promise.
• Maintain good business relationships to improve customer retention and DSO.
• Prepare billings and oversee billing portfolio.
• Respond to customer concerns.
• Prepare billing reconciliations and attachments.
• Perform other tasks as required.

Skills

Organizational skills

Multitasking

Communication skills

Customer service mindset

Team oriented

Self-motivated

Proactive

Start immediately

Works well under pressure

Education

Bachelor’s/College degree

Job description

Your day-to-day responsibilities will include:

• Ensure achievement of monthly DSO Budget and other KPI targets.
• Manage Accounts Receivable balance and contact customers before balances become overdue to confirm payments.
• Responsible in identifying slow moving accounts and escalating delinquent debts for case management.
• Monitor customer credit limits.
• Acquire sufficient information to assess the credit worthiness of new clients.
• Monitor Field Collectors performance and productivity.
• In-charge of the preparation of Reminder Letters.
• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To maintain good business relationship and thus improve customer retention and DSO.
• Responsible for the preparation of billings.
• Monitor and oversee respective billing portfolio assigned.
• Respond to customers concerns.
• Prepares necessary billing reconciliation (matching of PO) and completion of needed attachments.
• Performs other tasks as may be required.

Do you have what it takes? If you want to be considered for this role you will need:

• Candidates must possess at least a Bachelor’s/College Degree.
• At least 1-2 year(s) of work related experience.
• Preferably with experience related to the job is required.
• Must have strong organizational and multitasking skills.
• Can work in a fast-paced environment.
• Self‑motivated, proactive and team oriented person who can focus on achieving common goals.
• Client service and quality oriented mindset.
• With good communication skills and can deal with different kinds of customers.
• Preferably can start immediately.
• Applicants must be willing to work in Alabang, Muntinlupa.

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.