Billing Specialist
Company: Somewhere
Job Type: Full Time Remote / Work from Home
Role Overview
The Billing Specialist plays a critical role in managing the end-to-end billing cycle, ensuring financial accuracy, maintaining regulatory compliance, and driving seamless communication between clients, vendors, and internal technical teams.
This remote offshore role requires a meticulous, detail-oriented accounting professional with strong financial administration fundamentals, excellent written and spoken English skills, and the ability to operate full-time aligned with US Central Standard Time (CST).
Position Snapshot
- Position Title: Billing Specialist
- Department: Finance & Accounting
- Work Schedule: Monday – Friday | 7:00 AM – 4:00 PM Central Standard Time (CST)
- Employment Type: Full-Time Remote Contractor
- Target Regions: Philippines (PH) or South Africa (SA)
Key Responsibilities
1. Billing Operations & Invoicing
- Accurately generate and issue client invoices based on services rendered and products delivered.
- Review, update, and maintain work orders with complete and precise billing details prior to invoice generation.
- Ensure proper general ledger (GL) coding and account distribution for all invoices before posting to financial systems.
2. Reconciliation & Account Accuracy
- Perform regular reconciliations of billing accounts to ensure data integrity and promptly resolve discrepancies.
- Monitor accounts receivable aging reports and issue professional follow-up notices and reminders to clients with overdue balances.
- Generate regular billing, payment, and outstanding accounts receivable reports for executive management review.
3. Stakeholder Communication & Support
- Serve as the primary point of contact for client billing inquiries, delivering clear explanations and resolving invoicing issues professionally.
- Liaise directly with vendors, field technicians, and internal teams to gather necessary job details, operational updates, or clarifications required for invoicing.
4. Compliance & Operational Support
- Ensure all invoicing and billing practices adhere strictly to relevant regulatory standards, accounting guidelines, and internal company policies.
- Execute additional billing, accounting, or administrative tasks as assigned by the Department Manager.
Qualifications & Key Competencies
- Experience: 2+ years of hands-on experience in billing, accounts receivable, or financial administration for international or US-based clients.
- Technical Skills: Proficiency with modern accounting software, ERP platforms, work order management systems, and advanced Microsoft Excel / Google Sheets.
- Accounting Literacy: Strong understanding of general ledger (GL) coding, account reconciliation, and standard billing principles.
- English Proficiency: Exceptional verbal and written English communication skills suitable for direct client and vendor interaction during US business hours.
- Attention to Detail: Meticulous organizational skills with a strong focus on accuracy, error prevention, and thorough record-keeping.
- Location & Work Setup: Based in the Philippines or South Africa with a reliable high-speed internet connection, power backup (if applicable), and a dedicated home office environment.