HVAC/R Billing & Invoicing Specialist

HireBooth; Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

HireBooth in Manila, Philippines seeks a Call Flow Specialist 1 to improve billing efficiency by managing and submitting invoices. The role centers on processing AFQs, submitting invoices via TPS and other channels, and ensuring accuracy by reviewing prior day calls.

The ideal candidate has 3+ years billing experience, strong data entry and communication skills, and can work independently to meet tight deadlines.

Qualifications

• Minimum of 3 years of experience in billing.
• Good computer proficiency.
• High school diploma or GED required.
• HVAC/R knowledge is a plus.
• Strong organizational and communication skills.

Responsibilities

• Scrub calls for billing purposes.
• Create and submit AFQs.
• Submit invoices to customers through TPS, mail, and other applicable channels.
• Review calls from previous days to ensure completion.
• Close calls in TPS.
• Manage TPS invoice rejections and approvals.
• Gather missing documentation from field personnel for billing purposes.
• Submit invoices to Account Managers for review, in accordance with SOP.
• Perform other related duties as assigned.

Skills

Organizational skills

Communication skills

Customer service

Phone skills

Data entry

Multitasking

Prioritization

Education

High school diploma or GED

Tools

TPS

Quoting/Expediting systems

Job description

HireBooth in Manila, Philippines seeks a Call Flow Specialist 1 to improve billing efficiency by managing and submitting invoices. The role centers on processing AFQs, submitting invoices via TPS and other channels, and ensuring accuracy by reviewing prior day calls.

The ideal candidate has 3+ years billing experience, strong data entry and communication skills, and can work independently to meet tight deadlines.