Billing Reviewer

Origo BPO Pty; Angeles; On-site; PHP 180,000 - 280,000; Full time

Job summary

Origo BPO Pty in the Philippines is seeking a Billing Support professional to generate invoices from completed service events and create new service events on customer request. You will maintain accuracy and timely processing in a fast-paced, detail‑driven environment, collaborating with onshore teams and using MS Office and Google tools.

A professional and friendly image is expected in all communications, and you should be capable of prioritizing tasks, multitasking, and learning new software

Qualifications

• Educational background required: At least 1 year of college, preferably accounting related.
• Work experience: Data entry and reading invoices, preferably in an accounting role.
• Experience: 1+ years in Billing.
• English proficiency: Excellent (8/10 or higher).

Responsibilities

• Maintain daily volume and KPI of Service Orders in assigned reviewer divisions.
• Review entire Service Order using training guides.
• Make corrections to a Service Order to prep for invoicing.
• Communicate with onshore team when Service Order needs higher level reviewing or approvals.
• Confirm 3rd party Service Orders are in appropriate status online.
• Ensure 3rd party Service Orders meet NTE standards.
• Request NTE increases after full review.
• Move Service Order to appropriate call status as needed.
• Assist with invoicing and submitting Service Orders when required.

Skills

Billing

Data entry

English proficiency

MS Office

Attention to detail

Education

Some college / accounting course

Job description

The primary role of the Billing Support is to generate invoices from completed service events and create new service events upon customer request. A professional and friendly image is to be conveyed always. Excellent administration service is to be applied with each task.

KEY RESPONSIBILITIES

• Maintain volume and KPI of Service Orders in assigned Reviewer divisions and/or statuses daily.
• Review the entire Service Order using training guides
• Make necessary corrections to a Service Order to prep for invoicing
• Communicate to onshore team when Service Order needs higher level reviewing or approvals
• Confirm any 3rd Party Service Orders are in appropriate status online
• Confirm any 3rd Party Service Orders meet the NTE standards
• Request NTE increases once the Service Order is fully reviewed
• Move Service Order to appropriate call status as needed
• When necessary or requested assist with invoicing and submitting Service Orders

SKILLS AND QUALIFICATIONS

• Educational background required / desired: At least 1 year of College/preferably accounting related course.
• Work experience required / desired: Data Entry and background in reading invoices/preferably accounting related role.
• Years of experience required / desired: 1+ years' experience in Billing.
• Communications skills (English Proficiency) required / desired: Excellent (at least 8/10)*
MS Office applications proficiency required / desired: Excellent (at least 8/10)*

Other qualifications:

• Exceptional accuracy and attention to detail
• Good analytical and problem-solving abilities
• Highly self-motivated and directed
• Ability to adapt to changes and absorb new ideas and concepts quickly
• Ability to effectively prioritize, multitask and execute tasks in a fast-paced environment
• Ability to work independently
• Strong computer skills in a Windows-based environment, with the ability to learn unique and proprietary software. Experience with Microsoft Office products and Google products