Billing & AR Specialist — Night Shift, Hybrid Onboarding

IBEX Global Solutions (Philippines) Inc.; Mandaluyong; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking a Billing Contacts professional to support high-volume invoicing operations in a hybrid setup, starting with a WOS onboarding period and a night shift schedule.

The role emphasizes accurate billing, strong stakeholder relationships, and the ability to handle inquiries quickly while maintaining data integrity across client portals and accounting systems.

Qualifications

• Experience with invoicing and accounts receivable processes.
• Strong communication and coordination with internal teams.
• High accuracy in handling invoices, billing records, and customer data.

Responsibilities

• Monitor and manage the AR inbox, ensuring inquiries are acknowledged and followed up within 48 hours.
• Review, respond to, and route billing inquiries to appropriate internal departments.
• Submit invoices accurately and on time through customer billing portals.
• Manage billing-related cases, review contracts, validate details, and update customer contact information.
• Coordinate with internal stakeholders to investigate and resolve billing discrepancies.
• Provide flexible support across different billing functions as needed.

Skills

Billing & AR experience

Customer service

Attention to detail

Communication

Tools

Billing portals

Job description

IBEX Global Solutions (Philippines) Inc. is seeking a Billing Contacts professional to support high-volume invoicing operations in a hybrid setup, starting with a WOS onboarding period and a night shift schedule.

The role emphasizes accurate billing, strong stakeholder relationships, and the ability to handle inquiries quickly while maintaining data integrity across client portals and accounting systems.