Billing & Customer Support Supervisor (Hybrid, Makati)

AboitizPower; Makati; Hybrid; PHP 720,000 - 1,100,000; Full time

Job summary

AboitizPower in Makati City seeks a Retail Billing & Customer Support Supervisor to oversee billing operations and lead a team ensuring accurate, timely billing across bespoke contracts.

You will work with multiple departments to translate contract provisions into financial terms, maintain data accuracy under pressure, and drive customer satisfaction in a purpose-driven energy company.

Qualifications

• Bachelor's degree in Accountancy, Finance, or any 4-year business course.
• Professional: At least 2 years' experience in billing and collection; power industry experience is an advantage.
• Leadership: At least 1 year's leadership experience.
• CPA is highly preferred but not required.

Responsibilities

• Oversee billing operations and ensure accurate, timely billing across contracts.
• Supervise a team of billing specialists and monitor performance.
• Collaborate with departments to interpret contract provisions for billing.
• Ensure billing inputs are compliant and precise.
• Generate and manage reports related to billing and collections.

Skills

Power industry knowledge

Spreadsheet proficiency

Contract interpretation

Tax knowledge

Analytical skills

Attention to detail

Education

Bachelor's degree in Accountancy/Finance or 4-year business

CPA preferred

Tools

Spreadsheet software

Billing systems

Job description

AboitizPower in Makati City seeks a Retail Billing & Customer Support Supervisor to oversee billing operations and lead a team ensuring accurate, timely billing across bespoke contracts.

You will work with multiple departments to translate contract provisions into financial terms, maintain data accuracy under pressure, and drive customer satisfaction in a purpose-driven energy company.