Billing Supervisor (US ACCOUNT)

HRTx Inc; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

HRTx Inc. in Makati City is seeking a Billing Supervisor to lead the Americas billing operations. The role requires strong leadership, stakeholder management, and experience in shared services to ensure accurate invoicing.

You will oversee a team, manage portfolios, and drive process improvements while aligning with service levels and company policies. The position operates on a hybrid schedule, with a US shift to support clients across time zones.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field.
• At least 4 years of relevant experience, with Team Lead or Senior Analyst background.
• Experience in billing operations, preferably in a shared services environment.
• Strong leadership and team management skills.
• Excellent stakeholder management and communication abilities.
• Experience handling portfolio management and multiple accounts.
• Willing to work on a US shift schedule.

Responsibilities

• Lead, mentor, and manage the billing team supporting the Americas region.
• Oversee day-to-day billing operations and ensure timely and accurate invoicing.
• Handle stakeholder management, including coordination with internal and external clients.
• Manage portfolio accounts and ensure service delivery meets expectations.
• Identify process improvements and drive operational efficiency.
• Monitor team performance, KPIs, and service levels.
• Resolve complex billing issues and escalations.
• Ensure compliance with company policies and billing procedures.

Skills

Leadership

Stakeholder management

Billing operations

Team management

Process improvement

Attention to detail

Communication skills

Education

Bachelor's degree in Accounting, Finance, or related field

Job description

Billing Supervisor (US Account)
Makati City | Hybrid | Monday to Friday

Job Summary:
We are urgently hiring a Billing Supervisor to lead and oversee billing operations for the Americas region. This role requires a strong leader with excellent stakeholder management skills, experience in shared services, and the ability to manage portfolios while ensuring operational efficiency and accuracy.

Key Responsibilities:

• Lead, mentor, and manage the billing team supporting the Americas region
• Oversee day-to-day billing operations and ensure timely and accurate invoicing
• Handle stakeholder management, including coordination with internal and external clients
• Manage portfolio accounts and ensure service delivery meets expectations
• Identify process improvements and drive operational efficiency
• Monitor team performance, KPIs, and service levels
• Resolve complex billing issues and escalations
• Ensure compliance with company policies and billing procedures

Qualifications:

• Bachelor's degree in Accounting, Finance, Business, or related field
• At least 4 years of relevant experience, with Team Lead or Senior Analyst background
• Proven experience in billing operations, preferably in a shared services environment
• Strong leadership and team management skills
• Excellent stakeholder management and communication abilities
• Experience handling portfolio management and multiple accounts
• Willing to work on a US shift schedule
• Strong attention to detail and problem-solving skills
• Good cultural fit with a collaborative and fast-paced environment