Billing & Customer Support Supervisor, Power Industry

Aboitiz Power Corporation (Power); Makati; On-site; PHP 420,000 - 680,000; Full time

Job summary

AboitizPower Corporation in Makati seeks a Retail Billing & Customer Support Supervisor to oversee billing of electricity services and lead a team of billing specialists.

You will ensure contract provisions are translated into accurate financial terms, uphold compliance, and collaborate with multiple departments to deliver reliable billing and strong customer relationships. This role offers growth within a purpose-driven energy company.

Qualifications

• Understanding of power industry (generation, distribution, sales).
• Ability to translate contract provisions into billing terms.
• Strong analytical skills with financial data interpretation.

Responsibilities

• Oversee billing accuracy and timeliness across contracts.
• Lead a team of billing specialists and monitor performance.
• Ensure compliance with contract provisions and tax rules.
• Collaborate with departments to resolve billing issues.
• Maintain high customer satisfaction through clear communication.

Skills

Power industry knowledge

Spreadsheet proficiency

Contract terms translation

Tax regulations knowledge

Analytical data interpretation

Under pressure accuracy

Education

Bachelor’s Degree in Accountancy/Finance

CPA

Tools

Spreadsheet software

Job description

AboitizPower Corporation in Makati seeks a Retail Billing & Customer Support Supervisor to oversee billing of electricity services and lead a team of billing specialists.

You will ensure contract provisions are translated into accurate financial terms, uphold compliance, and collaborate with multiple departments to deliver reliable billing and strong customer relationships. This role offers growth within a purpose-driven energy company.