Billing & Customer Support Specialist, Shipments

Asiacargo; Manila, Hinoba-an; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Competitive Salary

Health Insurance Plan or HMO

Group Accident Insurance

Yearly Performance Increase

Promotional/Merit Incentives

Company Phone with Mobile Data

Internal and External Training

Shuttle Service

Job summary

Asiacargo is seeking a Billing Clerk responsible for the preparation and arrangement of client billings for dispatch, including requesting shipping charges and verifying the completeness and accuracy of supporting documents.

You will handle billing transactions for Visayas and Mindanao shipments, ensuring timely submission of billing documents to clients and coordinating with internal teams to resolve discrepancies.

Qualifications

• Degree or course in a related field.
• Experience in sales, customer service, or marketing is acceptable for new graduates.

Responsibilities

• Prepares, organizes, and ensures the completeness of billing documents before dispatch to clients.
• Coordinates shipping charges and related information to reflect correct charges in billing.
• Reviews documents for completeness, accuracy, and consistency before processing billing.
• Handles billing transactions for Visayas and Mindanao shipments and ensures timely submission to clients.

Skills

Phone handling

Active listening

Customer support

Communication skills

Customer orientation

Multitasking

Time management

Education

BS in Customs Administration

BS in Marketing

Job description

Asiacargo is seeking a Billing Clerk responsible for the preparation and arrangement of client billings for dispatch, including requesting shipping charges and verifying the completeness and accuracy of supporting documents.

You will handle billing transactions for Visayas and Mindanao shipments, ensuring timely submission of billing documents to clients and coordinating with internal teams to resolve discrepancies.