Logistics Customer Care & Billing Specialist

Asia Cargo Container Line, Inc.; Manila; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive Salary

Health Insurance Plan or HMO

Group Accident Insurance

Yearly Performance Increase

Promotional/Merit Incentives

Company Phone with Mobile Data

Internal and External Training

Shuttle Services

Job summary

A leading logistics company is seeking a Customer Service Representative in Manila to handle client inquiries, billing for shipments, and assist senior sales staff. The ideal candidate will have a degree in Customs Administration and at least 6 months of customer service experience. Key skills include excellent communication and customer support capabilities. The company offers competitive salary and benefits to promote employee growth.

Qualifications

• Must have at least 6 months experience as a CSR.
• Integrity, accuracy, and attention to detail are essential.

Responsibilities

• Ensure that all queries and requirements of clients are met.
• Check and bill for outport shipments.
• Request shipping line charges and assist in billing dispatch.

Skills

Strong phone contact handling skills

Active listening

Customer support experience

Excellent communication

Presentation skills

Education

Graduate of Customs Administration

Job description

A leading logistics company is seeking a Customer Service Representative in Manila to handle client inquiries, billing for shipments, and assist senior sales staff. The ideal candidate will have a degree in Customs Administration and at least 6 months of customer service experience. Key skills include excellent communication and customer support capabilities. The company offers competitive salary and benefits to promote employee growth.