Billing Coordinator

iSupport Worldwide; Pasig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Free lunch meals

Onsite gym access

Weekly fitness activities with prizes

Upskilling academy

Job summary

iSupport Worldwide in Metro Manila is seeking a Billing Coordinator to handle all billing and accounts receivable in line with financial policies. This role emphasizes billing process improvements, accuracy, timely invoicing, and analysis of billing metrics, complex sales arrangements, and work orders.

You will collaborate with the Accounts Receivable Manager, Cost Accountants, Client Solution Center, Operations, and the Credit Manager on client balances.

Qualifications

• 1–2 years of experience in similar capacity.
• General accounting experience is a plus.
• Proficient in Microsoft Office with intermediate Excel functions (VLOOKUP, pivot tables).
• Ability to work in a fast-paced environment.
• Self-motivated with strong organizational and prioritization skills.
• Ability to multi-task with close attention to detail.
• Excellent verbal and written communication skills.
• Dependable and a team player.
• Excellent analytical and problem-solving skills.
• Understanding of financial processes, systems, controls and work streams.

Responsibilities

• Creating new accounts
• Processing work tickets billing for onetime services
• Monthly billing through Excel templates and PDFs
• Billing uploads through Corrigo and Coupa portals
• Processing debits, credits and refunds
• Invoice standard monthly billing and revenue recognition checks
• Reconcile billing status with management
• Identify opportunities for process improvements and internal controls
• Research and resolve payment discrepancies
• Analyze invoices to ensure client billing accuracy
• Assist with EOM closing process
• Assist in audit preparation (internal/external)
• Client Work Order review and reporting
• Other accounting duties and departmental projects as needed

Skills

Excel

VLOOKUP

Pivot tables

MS Office

Attention to detail

Communication

Analytical skills

Tools

Corrigo

Coupa

Job description

Position Objective

The Billing Coordinator will handle all aspects of billing and accounts receivable in compliance with the company’s financial policies and procedures. This pivotal position focuses on billing process improvements, billing analysis and accuracy, timely invoice processing, as well as responsibility for analyzing billing metrics, complex sales arrangements, and work orders. This position will work closely with the Accounts Receivable Manager, Cost Accountants, the Client Solution Center, the Operations team, as well as the Credit Manager on outstanding client balances.

Essential Duties and Responsibilities

• Creating new accounts
• Processing work tickets billing for onetime services
• Monthly billing recurring processing through excel template and PDFs
• Billing uploads through vendor portals, such as Corrigo and Coupa.
• Processing debits, credits and refunds
• Invoice standard monthly billing and identify any revenue recognition issues
• Reconcile billing status with management
• Identify opportunities for process improvements and to strengthen internal controls
• Research and resolve payment discrepancies
• Analyze invoices to ensure client billing accuracy
• Assist with EOM closing process
• Assist in audit preparation (internal / external)
• Client Work Order review and reporting
• Other accounting duties and departmental projects to meet business needs

Knowledge and Skill Requirements

• 1-2 years of experience in similar capacity
• General accounting experience a plus
• Proficient in Microsoft Office - Intermediate knowledge of Excel and key functions (v-lookup, pivot tables)
• Ability to work in a fast-paced environment
• Self-motivated with strong organizational/prioritization skills
• Ability to multi-task with close attention to detail
• Excellent verbal and written communication skills
• Dependable and team player
• Excellent analytical and problem-solving skills
• Demonstrates knowledge of financial processes, systems, controls and work streams
• Understand how data produced impacts internal & external reporting

Why you'll love it here?

• Free lunch meals, fruits, snacks, and beverages for employees assigned to onsite shifts.
• Access to an onsite gym with a complimentary professional fitness instructor.
• Weekly fitness activities and an annual fitness challenge with prizes of up to ₱70,000.
• Weekly employee engagement activities with prizes of up to ₱3,000.
• Free upskilling academy to support career growth and professional development.
• State-of-the-art office facilities and modern workstations.
• Access to employee amenities including sleeping quarters, game area, chat room, and shower rooms.
• Fun, collaborative, and employee-focused work environment.