Billing Coordinator

iSupport Worldwide; Metro Manila; On-site; PHP 335,000 - 502,000; Full time

Benefits offered by this job

Above-industry salary

HMO & life insurance from day 1

Free learning courses

Dynamic company events

Promotion opportunities

Free meals and snacks

Job summary

iSupport Worldwide is seeking a detail-oriented Billing Coordinator to manage end-to-end billing operations, including invoice processing, AR support, and billing analysis. You will ensure accuracy and compliance with company financial policies, processing recurring and one-time billings, and reconciling billing activities.

You will collaborate with multiple business teams, review orders, manage billing metrics, and assist with month-end closing and audits to maintain revenue accuracy and

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 1–2 years of experience in Billing, Accounts Receivable, or similar role.
• Proficiency in Microsoft Office, especially Excel (VLOOKUP, Pivot Tables).
• Knowledge of billing processes, financial systems, internal controls, and accounting workflows.

Responsibilities

• Manage end-to-end billing operations and invoice processing.
• Provide accounts receivable support and billing analysis.
• Process recurring and one-time billings with accuracy.
• Review work orders, reconcile billing activities, and resolve discrepancies.
• Support month-end closing and audits; identify process improvements.
• Collaborate with Accounts Receivable, Operations, and Credit teams on balances.

Skills

Billing

Accounts Receivable

Microsoft Excel

Analytical skills

Communication skills

Attention to detail

Team collaboration

Education

Accounting/Finance/Business Admin degree

Tools

Microsoft Excel

VLOOKUP

Pivot Tables

Job description

Work Schedule: US Working Hours / Night Shift
Work Location: Cyberscape Alpha, Ortigas Center, Pasig City (Onsite)

What is your mission?

We are looking for a detail-oriented Billing Coordinator to manage end-to-end billing operations, invoice processing, accounts receivable support, and billing analysis while ensuring accuracy and compliance with company financial policies. The role is responsible for processing recurring and one-time billings, reviewing work orders, reconciling billing activities, resolving payment discrepancies, supporting month-end closing and audits, and identifying opportunities to improve billing processes, internal controls, revenue accuracy, and reporting efficiency through data-driven analysis and collaboration with multiple business teams.

You will provide the best service to our partner brands by performing these tasks:

• Create and maintain new client accounts within the billing system.
• Process billing for one-time service work tickets and ensure timely invoice generation.
• Manage monthly recurring billing through Microsoft Excel templates and PDF documentation.
• Upload billing information through vendor portals such as Corrigo and Coupa.
• Process debits, credits, refunds, and billing adjustments accurately.
• Generate and review monthly invoices while identifying potential revenue recognition issues.
• Reconcile billing status and provide updates to management.
• Analyze billing activities and identify opportunities to improve billing processes, efficiency, and internal controls.
• Research and resolve payment discrepancies, billing concerns, and account issues.
• Review and analyze invoices to ensure billing accuracy and compliance.
• Support the End-of-Month (EOM) closing process.
• Assist with internal and external audit preparation.
• Review client work orders and prepare related reports.
• Analyze billing metrics, sales arrangements, and work order information to support financial reporting and operational decision-making.
• Collaborate with Accounts Receivable, Operations, Credit, and other internal teams to address outstanding client balances and billing concerns.
• Perform other accounting-related duties and department projects as needed.

Who are we looking for?

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• At least 1 to 2 years of experience in Billing, Accounts Receivable, Accounting, or a similar role.
• Experience in general accounting functions is an advantage.
• Proficiency in Microsoft Office, particularly Microsoft Excel, including VLOOKUP, Pivot Tables, and related reporting functions.
• Knowledge of billing processes, financial systems, internal controls, and accounting workflows.
• Experience reviewing billing data, invoices, payment discrepancies, and financial reports.
• Understanding of how financial data impacts internal and external reporting.
• Strong analytical, problem-solving, and data review skills.
• Excellent organizational, prioritization, and multitasking abilities with strong attention to detail.
• Ability to work effectively in a fast-paced environment.
• Strong verbal and written communication skills.
• Self-motivated, dependable, and able to work collaboratively within a team environment.

Company Perks:

• Above-industry salary package and incentives
• Comprehensive HMO benefits and life insurance from day 1
• Free learning and development courses for your personal and career growth
• Dynamic company events
• Opportunities for promotion
• Free meals and snacks