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Kahon.ph is seeking a Billing & Collections Specialist in Makati, Philippines to manage invoicing, accounts receivable, and customer inquiries. The role emphasizes meticulous billing, coordination with other departments, and proactive communications with customers.
The ideal candidate will have familiarity with billing processes, strong organizational skills, and a proactive approach. Fresh graduates welcome; hybrid work setup in a dynamic logistics environment.
Issue and distribute invoices
Collaborate with other departments to ensure billing accuracy
Address customer complaints and questions
Keep track of accounts receivable and transactions
Assist with customer account reconciliations
Support monthly and quarterly audits and clean ups
Resolve any issues or mistakes
Reviewing the company debtor list
Calling customers and informing them of their overdue bills
Advising customers on their payment options and suggesting methods of payments
Negotiating suitable payment plans
Maintaining customer payment records
Preparing customer financial statements for banks and the state credit department
Writing final notice warnings to customers when payments are not being made
Bachelor’s degree in Finance, Accounting, Business, or a related field
Fresh graduates are welcome to apply
Strong attention to detail and organizational skills
Good communication and customer service skills
Comfortable handling collections and following up on overdue payments
Basic to intermediate knowledge of billing, accounts receivable, and reconciliation is an advantage
Proficient in Microsoft Office or Google Workspace
Proactive, reliable, and willing to learn
Experience in logistics, and/or warehousing operations
Strong interpersonal skills (listening, negotiating, presenting)
Strong analytical and problem-solving skills
Able to meet deadlines and manage multiple requirements/projects at a time
Self-starter & proactive
Tech-savvy
*Hybrid Work Set-up - mostly remote
*Occasional tasks may be required outside of the regular working hours in cases of urgent customer requirements/issues
If you think you can hit the ground running with your solid background and skills, we'd like to meet you.