Accounts Receivable Collections Specialist

Hireframe; Philippines; Remote; PHP 400,000 - 600,000; Full time

Benefits offered by this job

Permanent remote work flexibility

Paid Time Off

HMO coverage

Annual performance bonuses

Dedicated coaches for skill-building

Opportunities for professional growth

Job summary

Hireframe is seeking an Accounts Receivable Collections Specialist to manage invoicing and overdue collections. The role requires professional communication with customers via email, meticulous record-keeping, and collaboration with the finance team to resolve billing discrepancies.

Ideal candidates have 2+ years in AR/collections, experience with QuickBooks or NetSuite, and proficiency in Google Workspace or Excel.

Qualifications

• 2+ years in invoicing, accounts receivable, or collections.
• Detail-oriented with accurate financial records.
• Excellent written communication for customer emails.
• Experience using QuickBooks, NetSuite or similar.
• Proficient in Google Workspace or Excel.
• Ability to manage multiple accounts and prioritize tasks.
• Self-starter who can work independently.

Responsibilities

• Generate and send invoices directly from the accounting system on a recurring basis
• Monitor accounts receivable and track outstanding balances
• Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
• Maintain accurate records of all invoices, payments, and customer interactions
• Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
• Provide weekly reports on invoicing and collections status
• Support process improvements to reduce overdue balances and streamline collections

Skills

AR Collections

Attention to detail

Professional email

Google Workspace / Excel

Multitasking

Self-starter

Tools

QuickBooks

NetSuite

Job description

Accounts Receivable Collections Specialist

Company: Hireframe Job Type: Full Time Philippines

Job Description - Accounts Receivable Collections Specialist

Description

We are seeking a detail-oriented AR Collections Specialist to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.

• Generate and send invoices directly from the accounting system on a recurring basis


• Monitor accounts receivable and track outstanding balances


• Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices


• Maintain accurate records of all invoices, payments, and customer interactions


• Collaborate with the finance team to reconcile accounts and resolve billing discrepancies


• Provide weekly reports on invoicing and collections status


• Support process improvements to reduce overdue balances and streamline collections

Requirements

• 2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)


• Strong attention to detail and accuracy in financial record-keeping


• Excellent written communication skills for professional customer correspondence


• Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)


• Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)


• Ability to manage multiple accounts and prioritize tasks effectively


• Self-starter who can work independently and meet deadlines

Preferred Qualifications

• Experience handling international customers and payments


• Familiarity with SaaS billing cycles and subscription models


• Background in customer service or client-facing finance support

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

• Permanent remote work flexibility


• Paid Time Off


• Health Maintenance Organization (HMO) coverage


• Annual performance bonuses


• Dedicated coaches offer an extra channel of support and skill-building


• Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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