Billing & Collections Analyst | Davao

Connext Global Solutions Inc; Davao City; On-site; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Competitive compensation

Perfect Attendance Bonus

Life insurance

HMO Insurance

Great company culture

Night differential 25%

Annual salary increase

Mid-year bonus

Job summary

Connext Global Solutions Inc. is seeking a Billing & Collections Analyst to manage accounts receivable, monitor customer accounts, and ensure timely resolution of overdue balances for a USA-based client.

The role emphasizes effective collections, customer communication, and careful reconciliation of payments. A performance-driven culture and growth opportunities are highlighted in this position.

Qualifications

• Minimum of one (1) year of experience in collections, accounts receivable, billing, or credit control.
• Experience working with AR systems or ERP tools.
• Demonstrates strong negotiation and customer handling skills.
• Proven ability to analyze financial data and aging reports.

Responsibilities

• Manage collections for national and key customer accounts.
• Contact customers via phone or email to resolve overdue payments and billing issues.
• Monitor aging reports and follow up on delinquent accounts.
• Reconcile payments, un-applied cash, and account discrepancies.
• Coordinate with Sales, Credit, and Accounting teams to resolve disputes.
• Maintain accurate records, ensure compliance, and meet collection targets and KPIs.

Skills

Negotiation

Customer handling

Financial analysis

Tools

ERP software

Job description

Req ID: 4782
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Billing & Collections Analyst who will be working with Connext's Client in the United States of America.

What's in it for you?

• Competitive compensation

• Perfect Attendance Bonus

• Life insurance

• HMO Insurance

• Great company culture

• 25% Night Differential

• Annual Increase

• Mid-year Bonus!

What is the job?

The Billing & Collections Analyst is responsible for managing accounts receivable collections, monitoring customer accounts, and ensuring timely resolution of overdue balances.

Responsibilities:

• Manage collections for national and key customer accounts.
• Contact customers via phone or email to resolve overdue payments and billing issues.
• Monitor aging reports and follow up on delinquent accounts.
• Reconcile payments, un-applied cash, and account discrepancies.
• Coordinate with Sales, Credit, and Accounting teams to resolve disputes.
• Maintain accurate records, ensure compliance, and meet collection targets and KPIs.

Qualifications:

• Minimum of one (1) year of experience in collections, accounts receivable, billing, or credit control.
• Experience working with AR systems or ERP tools.
• Demonstrates strong negotiation and customer handling skills.
• Proven ability to analyze financial data and aging reports.