Billing Associate

AF Superstars; General Santos; Remote; PHP 167,000 - 223,000; Full time

Benefits offered by this job

Competitive monthly salary

Long-term opportunity with growth in a

Training and support from an ervaren 팀

Job summary

Anytime Fitness - XR&J Fitness Corp. is seeking a detail-oriented Billing Associate to manage member billing and past-due collections. You will follow up with members, resolve billing concerns, and ensure timely payments.

The collection process is online/remote, using phone, email, and messaging. Ideal candidates have a business/Accounting/Finance background, experience in billing or collections, strong communication, and comfort with numbers and spreadsheets.

Qualifications

• Graduate of a business, accounting, finance, or related course (or equivalent experience).
• Experience in billing, collections, or customer service is an advantage.
• Strong written and verbal communication skills.
• Confident and professional in difficult conversations.
• Organized, accurate, and good with numbers.
• Comfortable using spreadsheets, email, and online communication tools.
• Able to commit to the role for at least 1 year.
• Reliable internet connection and quiet workspace for online tasks.

Responsibilities

• Monitor member accounts and identify past-due balances.
• Contact members via call, email, and chat to follow up on unpaid dues.
• Use professional collection scripts and communication templates.
• Negotiate payment arrangements within company guidelines.
• Resolve billing disputes and answer member inquiries.
• Record collection activities, promises to pay, and payments received.
• Reconcile payments and coordinate with finance and club teams.
• Prepare daily and weekly collection reports.

Skills

Communication skills

Numerical accuracy

Organizational skills

Remote readiness

Spreadsheets & online tools

Education

Business/Accounting/Finance degree

Tools

Spreadsheets

Email

Online chat tools

Job description

Job Title: Billing Associate

Company: Anytime Fitness - XR&J Fitness Corp.

Location: 2F SunCity Suites, General Santos City

Employment Type: Full-time

Salary: ₱15,000 - ₱20,000 per month

About the Role

Anytime Fitness - XR&J Fitness Corp. is looking for a detail-oriented and persistent Billing Associate to manage member billing and past-due collections. You will keep our accounts current by following up with members, resolving billing concerns, and making sure payments are collected on time. The collection process is done online/remote, so you should be comfortable reaching members by phone, email, and messaging.

Key Responsibilities

• Monitor member accounts and identify past-due balances
• Contact members via call, email, and chat to follow up on unpaid dues
• Use professional collection scripts and communication templates
• Negotiate payment arrangements within company guidelines
• Resolve billing disputes and answer member billing inquiries
• Record collection activities, promises to pay, and payments received accurately
• Reconcile payments and coordinate with the finance and club teams
• Prepare daily and weekly collection reports

Qualifications

• Graduate of a business, accounting, finance, or related course (or equivalent experience)
• Experience in billing, collections, or customer service is an advantage
• Strong written and verbal communication skills
• Confident and professional when handling difficult conversations
• Organized, accurate, and good with numbers
• Comfortable using spreadsheets, email, and online communication tools
• Able to commit to the role for at least 1 year
• Reliable internet connection and a quiet workspace for online/remote tasks

What We Offer

• Competitive monthly salary of ₱15,000 - ₱20,000
• Stable, long-term opportunity with a growing fitness brand
• Training and support from an experienced team
• Career growth within Anytime Fitness - XR&J Fitness Corp.