Remote Billing & Collections Associate — Growth Opportunity

AF Superstars; General Santos; Remote; PHP 167,000 - 223,000; Full time

Benefits offered by this job

Competitive monthly salary

Long-term opportunity with growth in a

Training and support from an ervaren 팀

Job summary

Anytime Fitness - XR&J Fitness Corp. is seeking a detail-oriented Billing Associate to manage member billing and past-due collections. You will follow up with members, resolve billing concerns, and ensure timely payments.

The collection process is online/remote, using phone, email, and messaging. Ideal candidates have a business/Accounting/Finance background, experience in billing or collections, strong communication, and comfort with numbers and spreadsheets.

Qualifications

• Graduate of a business, accounting, finance, or related course (or equivalent experience).
• Experience in billing, collections, or customer service is an advantage.
• Strong written and verbal communication skills.
• Confident and professional in difficult conversations.
• Organized, accurate, and good with numbers.
• Comfortable using spreadsheets, email, and online communication tools.
• Able to commit to the role for at least 1 year.
• Reliable internet connection and quiet workspace for online tasks.

Responsibilities

• Monitor member accounts and identify past-due balances.
• Contact members via call, email, and chat to follow up on unpaid dues.
• Use professional collection scripts and communication templates.
• Negotiate payment arrangements within company guidelines.
• Resolve billing disputes and answer member inquiries.
• Record collection activities, promises to pay, and payments received.
• Reconcile payments and coordinate with finance and club teams.
• Prepare daily and weekly collection reports.

Skills

Communication skills

Numerical accuracy

Organizational skills

Remote readiness

Spreadsheets & online tools

Education

Business/Accounting/Finance degree

Tools

Spreadsheets

Email

Online chat tools

Job description

Anytime Fitness - XR&J Fitness Corp. is seeking a detail-oriented Billing Associate to manage member billing and past-due collections. You will follow up with members, resolve billing concerns, and ensure timely payments.

The collection process is online/remote, using phone, email, and messaging. Ideal candidates have a business/Accounting/Finance background, experience in billing or collections, strong communication, and comfort with numbers and spreadsheets.