Billing and Collections Analyst

Comrise; Taguig; On-site; PHP 350,000 - 550,000; Full time

Job summary

Comrise in Taguig, Philippines is seeking a Collections/ Credit Control professional to manage a ledger and ensure timely payments from a diverse client base. You will communicate clearly in written and spoken English and collaborate with clients to optimize collections processes.

The role requires experience in B2B collections, Excel proficiency, and the ability to handle pressure and shifting deadlines, including mid-shift or night hours.

Qualifications

• Experience working in a business-to-business Collections / Credit Control environment.
• Experience of working in an environment communicating with English speaking clients.
• Strong fluency in written and spoken English.
• Ability to articulate and communicate professionally is essential.
• Strong customer service skills / ability to communicate professionally through a variety of channels (e.g.,telephone, e-mail).
• Ability to work well under pressure and meet ever changing deadlines and stretching targets.
• Adaptable, able to learn new processes, concepts, and skills.
• Ability to interpret and analyze financial data and use their analysis to identify the root cause and/or devise the appropriate action plan.
• Ability to professionally handle and resolve, exceptions, and disputes.
• Strong knowledge of MS Excel.
• Willing to work on Mid-Shift and/or night shift.

Responsibilities

• Manage your own ledger of accounts and ensure client invoices are paid per terms.
• Interact with clients as needed and continuously improve collections processes.

Skills

Collections / Credit Control

Client communication

MS Excel

English fluency

Financial data analysis

Problem solving

Time management

Shift work

Job description

Working within a team, you will be responsible for managing your own ledger of accounts, ensuring clients’ invoices are paid in accordance with specified terms. As you will be responsible for our client base, a very high standard of verbal and written English is essential for this role. You will interact with clients as needed and work to continuously improve our collections processes.

Qualifications:

• Experience working in a business-to-business Collections / Credit Control environment.
• Experience of working in an environment communicating with English speaking clients.
• Strong fluency in written and spoken English.
• Ability to articulate and communicate professionally is essential.
• Strong customer service skills / ability to communicate professionally through a variety of channels (e.g.,telephone, e-mail).
• Ability to work well under pressure and meet ever changing deadlines and stretching targets.
• Adaptable, able to learn new processes, concepts, and skills.
• Ability to interpret and analyze financial data and use their analysis to identify the root cause and/or devise the appropriate action plan.
• Ability to professionally handle and resolve, exceptions, and disputes.
• Strong knowledge of MS Excel.
• Willing to work on Mid-Shift and/or night shift.