Bilingual Tech Support Specialist - Hardware & Software

Nityo Infotech Inc.; Quezon City; On-site; PHP 223,000 - 391,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Life Insurance

HMO

Job summary

A technology company in Quezon City is seeking a Technical Support representative to assist with hardware and software troubleshooting. The ideal candidate should have at least one year of experience in a BPO environment, possess strong communication skills in both English and Spanish, and be familiar with CRM systems. The position offers a full-time schedule and includes commission and performance bonuses.

Qualifications

• At least 1 year experience in a technical support role.
• Working knowledge of operating systems and troubleshooting procedures.
• Comfortable using CRM or ticketing platforms.

Responsibilities

• Support hardware and software troubleshooting.

Skills

Strong English communication skills

Strong Spanish communication skills

Technical troubleshooting

CRM or ticketing systems

Education

High School Diploma or Equivalent

Job description

A technology company in Quezon City is seeking a Technical Support representative to assist with hardware and software troubleshooting. The ideal candidate should have at least one year of experience in a BPO environment, possess strong communication skills in both English and Spanish, and be familiar with CRM systems. The position offers a full-time schedule and includes commission and performance bonuses.