A technology solutions provider is seeking candidates for a customer support role in Quezon City. This full-time position is suitable for fresh graduates, requiring strong communication skills and computer literacy. Responsibilities include assisting customers via phone and email, scheduling technicians, and ensuring compliance with company standards. Join us in a supportive environment where you can grow professionally.
Qualifications
Excellent communication skills and able to interact effectively with customers.
Relevant education background in Management, Computer Science, or IT.
Computer literacy in MS Word and Excel is essential.
Responsibilities
Assist and resolve customer concerns via phone and email.
Schedule and monitor work of field technicians.
Ensure client expectations for installation and repair are met.
Skills
Excellent communication and interpersonal skills
Computer Literate in MS Word and Excel
Education
Graduate of Management or any related courses
Computer Science, IT or any related computer technology courses
Job description
A technology solutions provider is seeking candidates for a customer support role in Quezon City. This full-time position is suitable for fresh graduates, requiring strong communication skills and computer literacy. Responsibilities include assisting customers via phone and email, scheduling technicians, and ensuring compliance with company standards. Join us in a supportive environment where you can grow professionally.