Bilingual Spanish CS Associate – Cebu Onsite

Nezda Technologies, Inc.; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Nezda Technologies, Inc. in Cebu is hiring Spanish-speaking Associates to join our onsite team in Mandaue City. The role involves assisting customers via multiple channels in Spanish and English and supporting diverse projects.

Fresh graduates from Spanish classes are welcome, with at least 1 year of customer service in BPO. You will adapt to various work styles, learn new processes, and perform admin tasks with accuracy.

Qualifications

• Fresh graduates welcome from Spanish classes.
• At least 1 year of customer service experience in BPO.

Responsibilities

• Assist customers through different communication channels in both Spanish and English.
• Handle multiple projects for different customers while staying organized and meeting deadlines.
• Adjust to the different work styles and requirements of loan officers while learning new tasks and processes.
• Perform administrative tasks, provide virtual assistance, and support customers while ensuring accuracy and attention to detail.

Skills

Spanish language

Customer service

English language

Job description

Nezda Technologies, Inc. in Cebu is hiring Spanish-speaking Associates to join our onsite team in Mandaue City. The role involves assisting customers via multiple channels in Spanish and English and supporting diverse projects.

Fresh graduates from Spanish classes are welcome, with at least 1 year of customer service in BPO. You will adapt to various work styles, learn new processes, and perform admin tasks with accuracy.