Spanish Bilingual CSR - Onsite Cebu, Fast & Friendly Help

TASQ Staffing Solutions; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Job summary

TASQ Staffing Solutions is hiring for a customer service role in Cebu City, starting May 4, 2026. This 100% onsite position welcomes candidates without prior call center experience, requiring only A2 level proficiency in English and Spanish. Key responsibilities include responding to customer inquiries, navigating sensitive issues, compiling reports, and maintaining interaction records. If you're enthusiastic about helping customers and eager to develop your skills in a supportive environment, we want to hear from you!

Qualifications

• A2 level proficiency in English and Spanish is required.
• No prior call center experience is needed.

Responsibilities

• Respond swiftly to customer inquiries via phone and email.
• Navigate challenging customer concerns politely.
• Compile reports that track customer activity and feedback.
• Understand products and customer needs.
• Address client help requests warmly.
• Maintain detailed records of queries and resolutions.

Skills

English proficiency (A2 level)

Spanish proficiency (A2 level)

Education

SHS Graduate / 2 years in College

Job description

TASQ Staffing Solutions is hiring for a customer service role in Cebu City, starting May 4, 2026. This 100% onsite position welcomes candidates without prior call center experience, requiring only A2 level proficiency in English and Spanish. Key responsibilities include responding to customer inquiries, navigating sensitive issues, compiling reports, and maintaining interaction records. If you're enthusiastic about helping customers and eager to develop your skills in a supportive environment, we want to hear from you!