Bilingual Property Admin & Tenant Experience Specialist

Real Hires; Mexico; On-site; PHP 240,000 - 360,000; Full time

Job summary

Real Hires is seeking a bilingual Property Admin Specialist to support tenants and the property management team with day-to-day administrative needs. You’ll be the friendly, organized point of contact who helps keep tenant requests moving, records accurate, and the team running smoothly.

Fluent in English and Spanish, with prior administrative experience, you’ll handle maintenance requests, document notes to tenant accounts, learn property management software quickly, and assist with general

Qualifications

• Fluent in English and Spanish is required.
• Prior administrative experience is essential; property management is a plus.
• Excellent verbal and written English communication is expected.
• Strong attention to detail and record-keeping skills.

Responsibilities

• Be the first point of contact for tenants by answering calls and responding in a calm, professional manner.
• Assist tenants with general property-related questions, requests, and concerns.
• Handle administrative tasks related to maintenance requests and coordinate information.
• Add clear, accurate notes to tenant accounts and keep records up to date.
• Follow up on tenant requests to ensure proper documentation and routing of issues.
• Complete general administrative tasks to support the property management team.
• Maintain accurate records and ensure admin work is completed efficiently and on time.
• Learn property management software and internal systems quickly.
• Support the team with additional administrative responsibilities as needed.

Skills

Fluent English

Fluent Spanish

Administrative experience

Record-keeping

Tools

Property management software

Internal systems

Job description

Real Hires is seeking a bilingual Property Admin Specialist to support tenants and the property management team with day-to-day administrative needs. You’ll be the friendly, organized point of contact who helps keep tenant requests moving, records accurate, and the team running smoothly.

Fluent in English and Spanish, with prior administrative experience, you’ll handle maintenance requests, document notes to tenant accounts, learn property management software quickly, and assist with general