Bilingual BCM Operations Specialist (Cantonese)

Genpact; Muntinlupa; On-site; PHP 420,000 - 700,000; Full time

Job summary

Genpact is seeking a BCM operations specialist to support day-to-day activities, ensure accurate processing, and maintain strong control over reconciliations and reporting. You will collaborate with internal teams to uphold compliance and risk management in a dynamic banking environment.

Ideal candidates have BCM-related education and certifications, with focus on fraud, AML, and financial regulations. Office-based role in the Philippines with a focus on process excellence and operational risk

Qualifications

• Bachelor’s degrees in Commerce, Economics or Finance or MBA in Business Administration
• Certifications such as CAMS, CFP, CFE, CRISC or CORP are relevant to BCM risk & compliance
• Experience in BCM operations and risk/control awareness is preferred

Responsibilities

• Support day-to-day operational activities within Banking and Capital Markets (BCM), ensuring accuracy and timeliness
• Assist in processing transactions, reconciliations, and reporting tasks as defined
• Help monitor operational risks and elevate issues per compliance and control guidelines
• Coordinate with internal teams to ensure smooth execution of core operational processes

Skills

Account Maintenance

Banking Capital Markets

Customer Care Service

Fraud Disputes

Fraud Investigations

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Genpact is seeking a BCM operations specialist to support day-to-day activities, ensure accurate processing, and maintain strong control over reconciliations and reporting. You will collaborate with internal teams to uphold compliance and risk management in a dynamic banking environment.

Ideal candidates have BCM-related education and certifications, with focus on fraud, AML, and financial regulations. Office-based role in the Philippines with a focus on process excellence and operational risk