Bilingual HR Operations Associate (Spanish/English)

Concentrix Philippines; Makati; On-site; PHP 240,000 - 420,000; Full time

Job summary

Concentrix Philippines invites you to join its HR Operations team in Makati. You will provide first-level HR support across inquiries, requests and transactions via phone, email and ticketing systems.

The role is suitable for candidates with Shared Services or HR BPO experience who are passionate about delivering excellent employee support. A Bachelor's degree and strong English communications are required, with Spanish and English proficiency noted.

Qualifications

• 6 months+ in Shared Services or HR BPO
• HR-related experience preferred
• Bachelor's degree in Business, HR, or Psychology preferred
• Excellent English communication (written and verbal)
• Proficient in Spanish and English

Responsibilities

• Provide first-level HR support and resolution to employee inquiries
• Handle HR-related requests via phone, email, and ticketing systems
• Ensure timely and accurate case documentation
• Deliver excellent customer service while meeting quality standards

Skills

Shared Services experience

HR BPO

Customer service

Education

Bachelor's degree

Job description

Concentrix Philippines invites you to join its HR Operations team in Makati. You will provide first-level HR support across inquiries, requests and transactions via phone, email and ticketing systems.

The role is suitable for candidates with Shared Services or HR BPO experience who are passionate about delivering excellent employee support. A Bachelor's degree and strong English communications are required, with Spanish and English proficiency noted.