Benefits Reconciliation Specialist

Dynamics ATS; Philippines; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

DOXA is seeking a Benefits Reconciliation Specialist to reconcile and audit monthly invoices across client-employer benefit and insurance accounts, coordinating with benefits, payroll, and accounting teams. This full-time role requires strong data entry and auditing skills and advanced English.

The position is based in The Philippines with remote work options, involving collaboration with international teams and adherence to confidentiality and accuracy in all benefit-related calculations.

Qualifications

• Bachelor's degree in finance or related field.
• Minimum of 2 years of relevant experience; familiarity with PEO operations preferred; knowledge of employee benefits laws (ERISA, COBRA, HIPAA) is a plus.
• Strong reconciliation and auditing skills; data entry accuracy; proficiency in Microsoft Office and payroll/audit software.
• Ability to learn new systems quickly and perform precise mathematical computations.
• Confidentiality, strong written and oral communication.

Responsibilities

• Review and audit insurance carrier invoices to be reconciled with client employer benefits plans and payroll deductions.
• Verify calculation of monthly premium statements for all client benefit policies, working with accounting to ensure payments to carriers monthly.
• Monitor changes in client employer/employee deductions and premiums, audit and investigate monthly billing discrepancies, acting as contact between client employers and carriers.
• Input benefit deductions into payroll software and reconcile all benefit plans monthly with 100% accuracy.
• Develop process improvements and maintain audit documentation.

Skills

Reconciliation

Auditing

Data entry

Microsoft Office

New system learning

Mathematical calculations

Education

Bachelor's degree in finance or related studies

Tools

Payroll software

ERP systems

Job description

Full Time Benefits Reconciliation Specialist

Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:
We're seeking a Benefits Reconciliation Specialist. This role is designed for someone with thorough knowledge of reconciliation and auditing principles who can identify, resolve, and explain billing discrepancies as they affect carriers and client-employers.
You'll play a key role in administering and reconciling monthly invoices and deductions across multiple client-employer benefit and insurance accounts, managing internal communication between the benefits, payroll, and accounting departments.

Location: Must be in The Philippines – Remote.
Environment: Philippines and International Teams.
Language: Advanced English (B2+ - C1).
Time zone: Monday to Friday – 8:00 AM – 5:00 PM Mountain Daylight Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays.
Contract: Full Time

Requirements:

• Education: Bachelor's degree in finance or any related studies.
• Experience: Minimum of 2 years of relevant experience; familiarity with and understanding of PEO operations preferred; preferred knowledge of employee benefits laws, including ERISA, Section 125, COBRA, and HIPAA.
• Skills: Thorough knowledge of reconciliation and auditing principles and practices; excellent data entry skills; proficient in Microsoft Office and other related audit software, with the ability to learn new computer system applications quickly; ability and skill to perform appropriate mathematical computations.
• Characteristics: Ability to understand, analyze, and explain benefit cost; ability to identify audit problems and take corrective action; maintains a high level of confidentiality; good written and oral presentation skills; takes ownership for re-engineering processes and exploring opportunities to add value.

Responsibilities:

• Review and audit insurance carrier invoices to be reconciled with client employer benefits plans and payroll deductions.
• Verify the calculation of monthly premium statements for all client benefit policies, working with accounting to ensure payments are made to carriers monthly.
• Monitor changes in client employer/employee deductions and premiums, and audit and investigate monthly billing discrepancies, serving as the contact between client employers and carriers to resolve issues.
• Input benefit deductions into the payroll software system and reconcile all benefit plans on a monthly basis, ensuring 100% accuracy.
• Develop process improvements to improve the quality and effectiveness of deliverables, and maintain audit documentation according to established standards.