Accounts Receivable Clerk - Cash Application

Doxa; Philippines; Remote; PHP 268,000 - 469,000; Full time

Job summary

DOXA is seeking a proactive Accounts Receivable Clerk to ensure accurate cash application, timely payments, and precise reconciliations. This remote role requires strong English communication, attention to detail, and experience with Dynamics BC.

Location: The Philippines – Remote. Hours: PST, Monday to Friday, 8:00 AM to 5:00 PM. Full-time contract with global operations and a focus on safeguarding revenue through diligent follow-through on discrepancies.

Qualifications

• BS in Accounting or equivalent preferred.
• Minimum of three years direct accounts receivable experience.
• Advanced Excel skills (pivot tables, lookups, INDEX/MATCH).
• Experience with an ERP system; Microsoft Dynamics BC preferred.

Responsibilities

• Post and apply incoming payments to customer accounts and resolve discrepancies.
• Contact customers by phone and e-mail to resolve payment issues and follow up as needed.
• Coordinate with internal teams to confirm invoice payment status and adjust NSF fees.
• Reconcile ACH, EFT, and credit card clearing accounts daily against bank deposits.
• Prepare and send monthly customer statements and look for ways to streamline cash application.

Skills

Excel

Attention to detail

English communication

Root cause analysis

Education

BS in Accounting

Tools

Microsoft Dynamics: Business Central

Job description

Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:
We're seeking a proactive, self-driven Accounts Receivable Clerk. This role is designed for a true self-starter who digs into problems, takes initiative, and isn't afraid to roll up their sleeves to ensure payments are applied accurately and on time.
You'll play a key role in safeguarding revenue through precise cash application, hands-on reconciliation, and diligent follow-through on discrepancies, reporting directly to the Controller.

Location: Must be in The Philippines – Remote.
Environment: Philippines and International Teams.
Language: Advanced English (B2+ - C1).
Timezone: Monday to Friday – 8:00 AM – 5:00 PM PST.
Contract: Full Time

Requirements:

• Education: BS in Accounting preferred.
• Experience: Minimum of three years' direct accounts receivable experience required, with a focus on cash application, payment posting, and reconciliation.
• Skills: Advanced Excel skills, including pivot tables, lookups, INDEX/MATCH, and Get Data conversions; experience with an accounting or ERP system, Microsoft Dynamics: Business Central strongly preferred; proficiency in English and MS Office; solid understanding of basic accounting principles.
• Characteristics: High degree of accuracy and attention to detail; customer service orientation, including comfort making outbound calls to customers and coordinating with internal operations teams; demonstrated ability to research payment discrepancies independently, identify root causes, and drive them to resolution with minimal supervision.

Responsibilities:

• Post and apply incoming payments to customer accounts, including NSF reversals, and research discrepancies against the customer ledger to resolve billing issues and clear unapplied payments promptly.
• Contact customers directly by phone to resolve payment discrepancies, including duplicate payments, overpayments, and payments received against invoices already paid, following up by email when needed.
• Respond to internal requests from Service, Parts, and Credit to confirm invoice payment status, and record NSF fees and minor over- and under-payment adjustments to customer accounts.
• Reconcile ACH, EFT, and credit card clearing accounts daily against bank deposits, reconcile customer equipment deposits, and reconcile warranty payments received from manufacturers to work order invoices.
• Send monthly customer statements, reconcile miscellaneous accounts receivable, and identify ways to streamline cash application in Business Central, including applying payments in bulk.