Benefits Reconciliation Specialist

Doxa; Philippines; Remote; PHP 420,000 - 540,000; Full time

Job summary

DOXA is seeking a Benefits Reconciliation Specialist in the Philippines who will reconcile monthly invoices, audit benefit deductions, and communicate with carriers and client employers. The role requires 2+ years of related experience, knowledge of ERISA/COBRA/HIPAA, and strong MS Office skills, with a focus on accuracy and confidentiality.

The position is full-time and remote, aligning with Mountain Daylight Time hours, with Philippine time zone considerations and standard business days.

Qualifications

• Bachelor's degree in finance or related field.
• Minimum of 2 years of relevant experience; familiarity with PEO operations preferred; knowledge of employee benefits laws (ERISA, Section 125, COBRA, HIPAA) is a plus.
• Thorough knowledge of reconciliation and auditing principles; excellent data entry; proficient in Microsoft Office and related audit software; ability to learn new systems quickly; capable of performing mathematical computations.

Responsibilities

• Review and audit insurance carrier invoices to be reconciled with client employer benefits plans and payroll deductions.
• Verify monthly premium statements for all client benefit policies with accounting to ensure timely payments to carriers.
• Monitor changes in client deductions and premiums; audit and investigate discrepancies; act as liaison between client employers and carriers.
• Input benefit deductions into payroll software and reconcile all benefit plans monthly with 100% accuracy.
• Develop process improvements to enhance deliverables and maintain audit documentation.

Skills

Reconciliation

Auditing

Data entry

MS Office

Payroll software

Audit software

Adaptability

Math skills

Education

Bachelor's degree in finance

Tools

Payroll software

Audit software

Job description

Our Company

At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly. What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.

The Role:

We're seeking a Benefits Reconciliation Specialist. This role is designed for someone with thorough knowledge of reconciliation and auditing principles who can identify, resolve, and explain billing discrepancies as they affect carriers and client-employers. You'll play a key role in administering and reconciling monthly invoices and deductions across multiple client-employer benefit and insurance accounts, managing internal communication between the benefits, payroll, and accounting departments.

Location:

Must be in The Philippines – Remote. Environment: Philippines and International Teams. Language: Advanced English (B2+ - C1). Time zone: Monday to Friday – 8:00 AM – 5:00 PM Mountain Daylight Time (10:00 PM – 7:00 AM Philippine Standard Time), follows Philippine holidays. Contract: Full Time

Requirements:

• Education: Bachelor's degree in finance or any related studies.
• Experience: Minimum of 2 years of relevant experience; familiarity with and understanding of PEO operations preferred; preferred knowledge of employee benefits laws, including ERISA, Section 125, COBRA, and HIPAA.
• Skills: Thorough knowledge of reconciliation and auditing principles and practices; excellent data entry skills; proficient in Microsoft Office and other related audit software, with the ability to learn new computer system applications quickly; ability and skill to perform appropriate mathematical computations.
• Characteristics: Ability to understand, analyze, and explain benefit cost; ability to identify audit problems and take corrective action; maintains a high level of confidentiality; good written and oral presentation skills; takes ownership for re-engineering processes and exploring opportunities to add value.

Responsibilities:

• Review and audit insurance carrier invoices to be reconciled with client employer benefits plans and payroll deductions.
• Verify the calculation of monthly premium statements for all client benefit policies, working with accounting to ensure payments are made to carriers monthly.
• Monitor changes in client employer/employee deductions and premiums, and audit and investigate monthly billing discrepancies, serving as the contact between client employers and carriers to resolve issues.
• Input benefit deductions into the payroll software system and reconcile all benefit plans on a monthly basis, ensuring 100% accuracy.
• Develop process improvements to improve the quality and effectiveness of deliverables, and maintain audit documentation according to established standards.