Benefits Operations Partner - 6-Month Contract (PH)

Remitly Inc.; Manila; On-site; PHP 420,000 - 620,000; Part time

Job summary

Remitly Inc. is seeking a People Operations Partner (Benefits) on a 6‑month contract to own end‑to‑end benefits administration for our Philippines population.

You will manage enrollment, renewals, and claims for HMO, life insurance, SSS, PhilHealth, and Pag-IBIG, ensuring regulatory compliance and data integrity. You will liaise with vendors and government agencies, support new hires, and drive process improvements with a tech-forward mindset, including AI where valuable.

Qualifications

• Minimum of 3 years of experience in the Philippines benefits administration, compensation and benefits, payroll, or a closely related HR function.
• In-depth knowledge of PHL statutory benefits (SSS, PhilHealth, Pag-IBIG) and local labor law compliance.
• A high level of confidentiality and sound judgment handling sensitive employee data.
• Strong attention to detail and a process-first mindset; you catch what others miss.
• A strong sense of urgency and initiative in meeting deadlines and resolving employee concerns.
• A collaborative partner who builds trust with employees, vendors, and government agencies alike.
• Tech-forward and systems-curious; comfortable with HRIS platforms and open to using AI and modern tools to work smarter.

Responsibilities

• Administering company-sponsored and statutory benefits end-to-end, including enrollment, renewal, and claims processing, while ensuring compliance with local employment laws and regulatory requirements.
• Liaising with third-party vendors, healthcare providers, and government agencies to resolve employee concerns and stay ahead of regulatory changes.
• Processing and submitting required documentation for new hires, resignations, loans, and maternity/sickness claims; monitoring statutory claims for payroll inclusion.
• Facilitating benefits orientation for new hires and handling day-to-day benefits inquiries and ticketing with urgency.
• Maintaining benefits data integrity and exploring AI/automation to improve processes and self-service tools.

Skills

Benefits administration

Payroll

Regulatory compliance

HRIS platforms

Attention to detail

Vendor coordination

Tools

HRIS

Microsoft Excel

Job description

Remitly Inc. is seeking a People Operations Partner (Benefits) on a 6‑month contract to own end‑to‑end benefits administration for our Philippines population.

You will manage enrollment, renewals, and claims for HMO, life insurance, SSS, PhilHealth, and Pag-IBIG, ensuring regulatory compliance and data integrity. You will liaise with vendors and government agencies, support new hires, and drive process improvements with a tech-forward mindset, including AI where valuable.