Hybrid - Taguig 5-10 Yrs Exp Bachelor Full-time
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Job Description
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Company Equipment, Retirement Plan
Professional Development
Job Training, Professional Development
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Responsibilities
- Oversee U.S. employee benefits and people operations, including onboarding, offboarding, and data transactions.
- Ensure accurate, timely, and compliant execution of HR and benefits processes.
- Resolve complex employee issues and serve as key partner to Operations leaders.
- Lead and develop the People Solutions & Benefits team.
- Drive process improvements and maintain HRIS data integrity.
Qualifications
- Bachelor’s degree in HR, Business Administration, Psychology, or related field (Master’s or HR certification a plus).
- 7+ years in people operations or U.S. benefits administration; 4–5+ years in a leadership role.
- Experience in high-volume, operations-heavy environments (BPO, shared services, healthcare, etc.).
- Strong knowledge of U.S. labor laws, benefits, HRIS systems, and compliance.
- Excellent leadership, communication, and problem-solving skills.
Working Location
Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines