Benefits Operations Partner — Philippines (6-Month Contract)

Remitly; Manila; On-site; PHP 502,000 - 725,000; Full time

Job summary

Remitly is seeking a People Operations Partner (Benefits) to own end-to-end benefits administration for our Philippines population on a 6-month contract. This hands-on role focuses on compliance, enrollment, renewal, and claims for HMO, SSS, PhilHealth, and Pag-IBIG, while partnering with vendors and government agencies.

You’ll contribute to better processes, leverage AI where valuable, and ensure data privacy and accuracy across personnel records.

Qualifications

• Minimum of 3 years of experience in the Philippines benefits administration, compensation and benefits, payroll, or a closely related HR function.
• In-depth knowledge of PHL statutory benefits (SSS, PhilHealth, Pag-IBIG) and local labor law compliance.
• A high level of confidentiality and sound judgment handling sensitive employee data.
• Strong attention to detail and a process-first mindset; you catch what others miss.
• A strong sense of urgency and initiative in meeting deadlines and resolving employee concerns.
• A collaborative partner who builds trust with employees, vendors, and government agencies alike.
• Tech-forward and systems-curious; comfortable with HRIS platforms and open to using AI and modern tools to work smarter.
• Genuinely passionate about Remitly’s mission and the immigrant communities we serve.

Responsibilities

• Administering company-sponsored and statutory benefits end-to-end (HMO, group life insurance, and other wellness programs, plus SSS, PhilHealth, and Pag-IBIG/HDMF), including enrollment, renewal, and claims processing.
• Liaising with third-party vendors, healthcare providers, and government agencies to resolve employee concerns and stay ahead of regulatory changes.
• Processing new hires, resignations, loans, and maternity/sickness claims; monitoring statutory claims for payroll inclusion.
• Facilitating benefits orientation for new hires, handling inquiries, and maintaining FAQs and self-service materials.
• Maintaining accuracy, integrity, and confidentiality of benefits data; exploring AI and automation to improve processes.

Skills

Benefits administration

Regulatory compliance

Attention to detail

Communication

Process improvement

Tools

HRIS systems

Payroll software

Excel

Job description

Remitly is seeking a People Operations Partner (Benefits) to own end-to-end benefits administration for our Philippines population on a 6-month contract. This hands-on role focuses on compliance, enrollment, renewal, and claims for HMO, SSS, PhilHealth, and Pag-IBIG, while partnering with vendors and government agencies.

You’ll contribute to better processes, leverage AI where valuable, and ensure data privacy and accuracy across personnel records.