Benefits Billing & Data Analytics Analyst

WTW; Taguig; On-site; PHP 480,000 - 640,000; Full time

Job summary

WTW in the Philippines is seeking a Plan Admin Analyst for Health & Benefits to support Asia Pacific clients with enrolment, data validation and premium calculations, and invoice reconciliation. You will work with stakeholders to ensure accurate data, timely enrolment, and compliant processes, while developing your benefits knowledge and project management skills.

This role offers exposure to global benefits programs and the opportunity to contribute to client success through meticulous data

Qualifications

• Excellent written and verbal communication skills in English.
• Strong client service orientation and ability to respond to multiple stakeholders effectively and in a timely manner.
• Ability to work on multiple tasks in a fast-paced environment while adhering to strict deadlines is a must.
• Well organized and detail oriented.
• Excellent interpersonal skills and a collaborative working style.
• Self-starter attitude and ability to establish priorities, work independently and with limited supervision.
• Ability to ask the right questions and seek help where appropriate.
• Take accountability for quality and on-time delivery of own work and involving other team members when appropriate.
• Proficient in English, with excellent written and verbal communication skills.
• Support interactions between clients, WTW and insurance vendors.
• Excellent Microsoft Office skills, particularly in Excel and PowerPoint.

Responsibilities

• Support the execution of Plan Admin activities on behalf of onshore team in the Asia Pacific region, following agreed processes, tools and templates.
• Core delivery will include: Administrative onboarding of new clients and assistance to enrolment processes ensuring data is updated
• Process, project and transaction management
• Support policy renewal activities
• Collect, validate and clean benefits enrolment and eligibility data
• Follow up with clients or vendors on required documents to complete or facilitate enrolment
• Reconciliation of data from Insurer, Vendor and Client
• Liaise with internal processing teams to validate and clean benefits enrolment and eligibility data and ensure correctness of carrier/vendor invoice
• Follow regulatory procedure as defined by originating country
• Internal system updates, where required.
• Attend training, meetings and/other educational events to increase understanding of trends, regulations and developments in the market
• Develop an awareness of the insurance carrier and vendor marketplace
• Understand and effectively articulate carrier / vendor specific strengths and weaknesses
• Receive training from experienced consultants and assist to review client needs
• Comply with internal excellence and compliance requirements
• Contribute to the development of new intellectual capital

Skills

English fluency

Client service

Detail oriented

Multitasking

Organizational skills

Interpersonal skills

Self-starter

Accountability

Team collaboration

Questioning/issue-resolution

Education

Bachelor’s degree in mathematics or business

Tools

Excel

PowerPoint

Job description

WTW in the Philippines is seeking a Plan Admin Analyst for Health & Benefits to support Asia Pacific clients with enrolment, data validation and premium calculations, and invoice reconciliation. You will work with stakeholders to ensure accurate data, timely enrolment, and compliant processes, while developing your benefits knowledge and project management skills.

This role offers exposure to global benefits programs and the opportunity to contribute to client success through meticulous data