Banquet Sales Executive

Filinvest Hospitality Corporation; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

Filinvest Hospitality Corporation seeks a Banquet Sales Executive with 2–3 years of experience in banquet sales, events management, or related fields. The role focuses on direct selling, client relations, and coordinating high-end events at Quest Plus Conference Center Clark in the Philippines.

The candidate will manage accounts, present proposals, and help drive revenue growth through strategic sales activities and seamless event execution.

Qualifications

• Experience: 2–3 years in banquet sales or related fields.
• Proven track record in events management and hospitality sales.
• Strong customer service and relationship-building skills.

Responsibilities

• Demonstrate professionalism and uphold the company values while delivering guest experiences.
• Conduct direct selling activities and present banquet packages to prospective clients with target revenue goals.
• Establish and maintain relationships with key accounts and travel partners; coordinate site visits and client entertainments.
• Support and supervise event execution; coordinate with departments for organizer requirements and last-minute changes.
• Assist in market analysis and sales forecasting to support revenue and market share objectives.

Skills

Banquet Sales

Events Management

Sales and Marketing

Hospitality Sales

Job description

Filinvest Hospitality Property: Quest Plus Conference Center Clark

Experience: At least 2-3 years of experience in Banquet Sales, Events Management, Sales and Marketing, Hospitality Sales, or a related field.

Create exceptional experiences with Filinvest Hospitality. We are hiring a Banquet Sales Executive with the following expertise:

Meets and Exceeds Customer and Team Members' Expectations

• Demonstrate the highest standards of professionalism, ethics, and service excellence while upholding the company's culture, guiding principles, and core values.
• Deliver a consistent and exceptional guest experience to both internal and external clients.
• Review guest feedback from available channels and utilize service insights to improve banquet sales and event service delivery.
• Take ownership of guest concerns and provide timely and effective service recovery within the scope of authority.
• Promote and represent the hotel's brand image professionally at all times.
• Maintain a positive image of the property within the community and industry.

Revenue Generation and Management

• Conduct direct selling activities in accordance with assigned sales targets and banquet revenue goals.
• Prepare and present Requests for Proposal (RFPs), quotations, and banquet packages to prospective clients.
• Prospect and secure new business opportunities through:
• Industry networking
• Supplier and partner referrals
• Qualify business opportunities from in-house and external sources.
• Meet and entertain clients during site visits, social gatherings, and sales activities.
• Present, promote, sell, and upsell banquet and event options to maximize revenue opportunities.

Account Management

• Establish and maintain strong working relationships with key accounts and target clients.
• Conduct client meetings, property tours, appointments, correspondence, and client entertainment activities.
• Organize hotel tours and site inspections for:
• Local clients
• Overseas travel agents
• Tour operators
• Corporate accounts
• Address guest comments, feedback, and suggestions to improve services and products.
• Maintain positive relationships with travel agents, event coordinators, suppliers, and other business partners.

Events Management

• Support and supervise the administrative and operational execution of events.
• Coordinate closely with all relevant departments regarding organizer requirements and last-minute event changes.
• Prepare and distribute event communications and documentation, including:
• Guest Information Sheets (GIS)
• Event Briefs
• Operational Updates
• Attend pre-event and post-event meetings as required.
• Recommend and coordinate with suppliers and contractors for event requirements.
• Participate in sales activities, client functions, roadshows, and promotional events as required.
• Be available to work extended hours when necessary to achieve departmental goals and ensure successful event execution.

Strategic Planning

• Assist the Events Sales Manager in conducting market surveys, market intelligence gathering, and SWOT analyses.
• Monitor competitor activities, promotions, and industry trends.
• Identify major revenue-generating opportunities, including:
• New businesses entering the market
• Industry developments
• Special events
• Assist in developing weekly forecasts and analyzing business trends and occupancy fluctuations.
• Recommend appropriate sales strategies to support revenue and market share objectives.