Banquet Sales Executive

Hospitality Enterprise Resources Corporation; Mabalacat; Presencial; PHP 450.000 - 750.000; Jornada completa

Descripción de la vacante

Filinvest Hospitality Property seeks a Banquet Sales Executive to drive revenue through direct sales, client management, and event coordination at Quest Plus Conference Center Clark. This role requires 2-3 years in banquet sales or related hospitality fields and a commitment to delivering exceptional guest experiences.

The ideal candidate will build relationships with local and international clients, prepare compelling proposals, and collaborate with operations to ensure flawless event delivery.

Formación

• At least 2-3 years of experience in Banquet Sales, Events Management, Sales and Marketing, Hospitality Sales, or a related field.

Responsabilidades

• Meet and exceed guest expectations with high standards of professionalism and service.
• Promote the hotel's brand image to clients and industry partners.
• Conduct direct sales calls, site visits, and presentations to secure banqueting business.
• Prepare and present RFPs, quotations, and banquet packages to prospective clients.
• Coordinate with departments to ensure successful event execution and client satisfaction.

Conocimientos

Banquet Sales

Events Management

Sales and Marketing

Hospitality Sales

Descripción del empleo

Filinvest Hospitality Property:Quest Plus Conference Center Clark

Experience: At least 2-3 years of experience in Banquet Sales, Events Management, Sales and Marketing, Hospitality Sales, or a related field.

Create exceptional experiences with Filinvest Hospitality. We are hiring a Banquet Sales Executive with the following expertise:

Meets and Exceeds Customer and Team Members' Expectations

• Demonstrate the highest standards of professionalism, ethics, and service excellence while upholding the company's culture, guiding principles, and core values.

• Deliver a consistent and exceptional guest experience to both internal and external clients.

• Review guest feedback from available channels and utilize service insights to improve banquet sales and event service delivery.

• Take ownership of guest concerns and provide timely and effective service recovery within the scope of authority.

• Promote and represent the hotel's brand image professionally at all times.

• Maintain a positive image of the property within the community and industry.

Revenue Generation and Management

• Conduct direct selling activities in accordance with assigned sales targets and banquet revenue goals.

• Prepare and present Requests for Proposal (RFPs), quotations, and banquet packages to prospective clients.

• Prospect and secure new business opportunities through:

• Direct sales calls

• Telephone prospecting

• Sales blitz activities

• Community engagements

• Industry networking

• Digital prospecting

• Supplier and partner referrals

• Qualify business opportunities from in-house and external sources.

• Meet and entertain clients during site visits, social gatherings, and sales activities.

• Present, promote, sell, and upsell banquet and event options to maximize revenue opportunities.

Account Management

• Establish and maintain strong working relationships with key accounts and target clients.

• Conduct client meetings, property tours, appointments, correspondence, and client entertainment activities.

• Organize hotel tours and site inspections for:

• Local clients

• Overseas travel agents

• Tour operators

• Corporate accounts

• Event organizers

• Address guest comments, feedback, and suggestions to improve services and products.

• Maintain positive relationships with travel agents, event coordinators, suppliers, and other business partners.

Events Management

• Support and supervise the administrative and operational execution of events.

• Coordinate closely with all relevant departments regarding organizer requirements and last-minute event changes.

• Prepare and distribute event communications and documentation, including:

• Guest Information Sheets (GIS)

• Banquet Event Orders (BEO)

• Event Briefs

• Operational Updates

• Attend pre-event and post-event meetings as required.

• Recommend and coordinate with suppliers and contractors for event requirements.

• Participate in sales activities, client functions, roadshows, and promotional events as required.

• Be available to work extended hours when necessary to achieve departmental goals and ensure successful event execution.

Strategic Planning

• Assist the Events Sales Manager in conducting market surveys, market intelligence gathering, and SWOT analyses.

• Monitor competitor activities, promotions, and industry trends.

• Identify major revenue-generating opportunities, including:

• New businesses entering the market

• Industry developments

• Corporate expansions

• Government projects

• Special events

• Assist in developing weekly forecasts and analyzing business trends and occupancy fluctuations.

• Recommend appropriate sales strategies to support revenue and market share objectives.