Customer Service Representative - Financial | Up to 35,000 & Benefits

Quess (Philippines) Corp; Taguig; On-site; PHP 355,000 - 426,000; Full time

Job summary

Quess (Philippines) Corp is hiring a Customer Service Representative – Voice Financial to support banking and financial services clients. The role is based onsite in BGC, Taguig, with shifts including night/graveyard hours and weekends.

Expect up to ₱35,000 monthly plus benefits, with a focus on resolving customer concerns and delivering accurate assistance. The ideal candidate has 18 months contact center experience (high school) or 9 months (college) and strong English communication skills.

Qualifications

• Strong English communication skills required.
• Inbound customer service experience preferred.
• Willing to work onsite and in shifting schedules.

Responsibilities

• Handle inbound calls and resolve customer concerns.
• Provide accurate assistance while meeting targets.
• Support banking and financial services customers.

Skills

English communication

Inbound voice support

Customer service

Education

High School Diploma

College Degree

Job description

Join our team as a Customer Service Representative – Voice Financial supporting banking and financial services customers. Handle inbound calls, resolve customer concerns, and provide accurate assistance while meeting key performance and customer experience targets.

Job Highlights:

• BGC, Taguig – Onsite

• Up to ₱35,000 + benefits

• Banking & Financial Services Account

• Inbound Voice / Customer Service

• Rotational shifts, including night/graveyard shifts

• Willing to work weekends and holidays

Qualifications:

• High School Graduate with at least 18 months contact center experience, OR

• College Graduate with at least 9 months contact center experience

• Inbound customer service experience preferred

• Strong English communication skills

• Willing to work onsite and in shifting schedules