Banking Voice CSR - On-Site Makati

Gratitude Philippines; Manila; On-site; PHP 279,000 - 446,000; Full time

Job summary

Gratitude Philippines in Makati is seeking a Banking Customer Service professional for voice account support. On-site role requiring strong communication and a customer-first mindset. Candidates should have at least 6 months BPO experience and are welcome from HS, SHS, or college backgrounds.

You will handle customer inquiries, concerns and account-related requests via phone, ensuring accurate information and a positive customer experience in a fast-paced environment.

Responsibilities

• Handle customer inquiries, concerns & account-related requests

Skills

Good communication

Customer-service oriented

Comfortable handling voice calls

Willing to work on-site

Flexible with shifting schedules

Job description

Gratitude Philippines in Makati is seeking a Banking Customer Service professional for voice account support. On-site role requiring strong communication and a customer-first mindset. Candidates should have at least 6 months BPO experience and are welcome from HS, SHS, or college backgrounds.

You will handle customer inquiries, concerns and account-related requests via phone, ensuring accurate information and a positive customer experience in a fast-paced environment.