Banking Store Operations Manager

EastWest Bank; Davao City; On-site; PHP 500,000 - 750,000; Full time

Benefits offered by this job

Career development

Competitive salary

Incentives program

Mentorship

Career progression

Job summary

EastWest Bank in Davao is seeking an experienced Service Manager to run store operations onsite, ensuring top-quality customer service while meeting profitability targets and regulatory requirements.

You will oversee front-line banking activities, KYC handling, and collaboration with Corporate Banking, Wealth Management/Treasury, and Consumer teams. This role offers career growth and a competitive package.

Qualifications

• Regulatory and AMLC compliance experience.
• Experience opening accounts, monitoring transactions and KYC records.
• Overseeing OTC transactions and remittances.
• Proven ability to support profitability targets.

Responsibilities

• Ensure adherence to AMLC and regulatory requirements.
• Oversee and approve OTC transactions, manage remittances and deposits.
• Handle checkbook orders, unclaimed checks, and banking duties.
• Record daily store transactions and reconcile ledgers.
• Support profitability goals for the store.

Skills

Supervisory experience

Branch operations

Education

College degree (Business/Accounting)

Job description

EastWest Bank in Davao is seeking an experienced Service Manager to run store operations onsite, ensuring top-quality customer service while meeting profitability targets and regulatory requirements.

You will oversee front-line banking activities, KYC handling, and collaboration with Corporate Banking, Wealth Management/Treasury, and Consumer teams. This role offers career growth and a competitive package.