Banking Production Support Specialist — AWS & Mainframe

V2 Solutions; Hinoba-an; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

V2 Solutions is seeking an Associate with 6 to 8 years of experience in production support in the banking domain. The role requires strong incident, problem, and change management knowledge, plus hands-on experience with AWS and mainframe systems.

Candidate should have proven client handling and excellent communication skills and be flexible to work in shifts. Our client-focused environment expects proactive issue resolution and coordination across teams.

Qualifications

• 6 to 8 years of experience in production support within banking domain.
• Strong knowledge of incident, problem and change management.
• Experience with AWS and mainframe technologies.
• Experience in client handling with good communication skills.
• Flexible to work in shifts.

Skills

Production support

Incident Management

Problem Management

Change Management

AWS

Mainframe

Client handling/Communication

Job description

V2 Solutions is seeking an Associate with 6 to 8 years of experience in production support in the banking domain. The role requires strong incident, problem, and change management knowledge, plus hands-on experience with AWS and mainframe systems.

Candidate should have proven client handling and excellent communication skills and be flexible to work in shifts. Our client-focused environment expects proactive issue resolution and coordination across teams.