Production Support Professional

V2 Solutions; Hinoba-an; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

V2 Solutions is seeking an Associate with 6 to 8 years of experience in production support in the banking domain. The role requires strong incident, problem, and change management knowledge, plus hands-on experience with AWS and mainframe systems.

Candidate should have proven client handling and excellent communication skills and be flexible to work in shifts. Our client-focused environment expects proactive issue resolution and coordination across teams.

Qualifications

• 6 to 8 years of experience in production support within banking domain.
• Strong knowledge of incident, problem and change management.
• Experience with AWS and mainframe technologies.
• Experience in client handling with good communication skills.
• Flexible to work in shifts.

Skills

Production support

Incident Management

Problem Management

Change Management

AWS

Mainframe

Client handling/Communication

Job description

Associate should have 6 to 8 years of experience in Production support with banking domain knowledge

Should have sound knowledge on Incident Management, Problem Management and Change Management

Should have sound knowledge on AWS and have mainframe experience

Should have experience in client handling with good communication skillShould be flexible enough to work in shifts.

Company Details

Facilitates diversity spending in staffing, offering contingent workforce solutions across various industries with a global presence.