Banking & Financial Customer Care — Home Loans (Onsite)

Metacom Careers; Pasay; On-site; PHP 385,912 - 462,247; Full time

Benefits offered by this job

Competitive pay

Career growth

Stable work environment

Job summary

Metacom Careers is seeking experienced customer service professionals for a leading Banking & Financial Services account in the Philippines. The role focuses on assisting clients with home loan applications and servicing inquiries, delivering exceptional service, and promoting banking products to meet customer needs.

Onsite work is required at MOA, Pasay City, with a salary package up to PHP 38,000 and opportunities for career growth in a stable work environment.

Qualifications

• Must have strong customer service skills with clear communication.
• English proficiency required for interactions with clients.
• Experience in home loan servicing and processing applications preferred.

Responsibilities

• Provide exceptional customer service to clients in banking and financial services.
• Assist customers with home loan applications and servicing inquiries.
• Resolve customer issues while adhering to company policies.
• Actively promote banking products and services to meet customer needs.
• Maintain accurate records of customer interactions and transactions.

Skills

Customer service

English proficiency

Home loan servicing

Home loan applications

Interpersonal skills

Education

Senior High School or higher

Job description

Metacom Careers is seeking experienced customer service professionals for a leading Banking & Financial Services account in the Philippines. The role focuses on assisting clients with home loan applications and servicing inquiries, delivering exceptional service, and promoting banking products to meet customer needs.

Onsite work is required at MOA, Pasay City, with a salary package up to PHP 38,000 and opportunities for career growth in a stable work environment.