Financial Account Associate - Paid Training & HMO (Onsite)

Metacom Careers; Pasig; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Performance bonus

HMO

Professional development

13th month pay

Employee recognition programs

Job summary

Metacom Careers is hiring a Financial Account Representative for a voice-based banking and financial services account in Pasig. No banking or call center experience required; finance background is a plus.

The role offers paid training, on-site work, and a shifting schedule with a full-time employment contract. Responsibilities include assisting customers with inquiries, processing payments, and explaining terms and fees, while ensuring compliance and accurate record-keeping.

Qualifications

• College Graduate
• No banking or call center experience needed — finance background a plus
• High accuracy and attention to detail

Responsibilities

• Assist customers with account inquiries, transactions, and balances
• Process payments, disputes, and account adjustments
• Explain account terms, fees, and financial products
• Verify customer identity per compliance procedures
• Resolve billing and transaction complaints
• Document interactions accurately for compliance

Education

College Graduate

Job description

Metacom Careers is hiring a Financial Account Representative for a voice-based banking and financial services account in Pasig. No banking or call center experience required; finance background is a plus.

The role offers paid training, on-site work, and a shifting schedule with a full-time employment contract. Responsibilities include assisting customers with inquiries, processing payments, and explaining terms and fees, while ensuring compliance and accurate record-keeping.