Banking & Home Loan Support Specialist (Onsite)

Metacom Careers; Pasay; On-site; PHP 25,000 - 35,000; Full time

Job summary

Metacom Careers is seeking experienced Customer Service Representatives in Pasay City, Philippines, to assist customers in banking and home loan inquiries. Candidates should have excellent communication skills and a passion for outstanding service.

The role requires at least 2 years of BPO experience in banking services, supporting home loans, and promoting products to enhance customer satisfaction. Successful candidates will work onsite at MOA.

Qualifications

• At least 2 years of BPO experience handling banking and financial services.
• Experience in home loan servicing and application support preferred.
• Ability to assist customers effectively and resolve issues.

Responsibilities

• Assist customers with inquiries related to banking and home loan products.
• Resolve customer issues and provide effective solutions.
• Maintain customer records and update account information.
• Promote banking products and enhance customer experience.
• Collaborate with team members to improve service delivery.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving mindset

Patience

Empathy

Education

Senior High School Graduate

Job description

Metacom Careers is seeking experienced Customer Service Representatives in Pasay City, Philippines, to assist customers in banking and home loan inquiries. Candidates should have excellent communication skills and a passion for outstanding service.

The role requires at least 2 years of BPO experience in banking services, supporting home loans, and promoting products to enhance customer satisfaction. Successful candidates will work onsite at MOA.